Jan 13, 2005 10:14
So our internet has been only half working the past four days. There are six second delays between when IM's are sent and when I receive them, and the internet moves like bad dial up. My house mates and I realized that the problem was not going to fix itself so I called SBC this morning.
After going through a long, arduous, and horrendous voice activated menu system, I finally connected to some poor guy in India. Language was a huge barrier and he kept calling me Josh (my house mate's name), because that one is the one on the billing address, even-though I told him my name was Ian several times
When I let the name problem slide after the second time, told me that the problem with our internet was probably the router. I have had router problems before, and when we have those we get no interent, period. I attempted to convey this to him.
"No," I'd say, "we do have internet, but according to the connection manager it cannot connect to SBC which allows it to run at a faster speed". "So you have no internet at all?", he'd respond. "No we have internet, it is just running really slow". "So no internet then? I must be the router", is all he would say. This conversation played itself out at least 3 times.
Then this fellow has me start to unhook everything from Josh's computer (where the modem is connected to and hence should be working fine but is not). When he is wrong about the router our house will be without internet and then I'll have to call up the router people to reconfigure it, since it has been so long since I had to do I have forgotten how. At this point I just tell him I have to unhook too much stuff without talking to my housemates, and get off the phone with nothing solved.
As soon as I get off the phone a telemarketer calls me. Now, I feel a certain sympathy for these people so I respectfully say no thank you to a free subscription to the Chronicle. The guy then says that he'll have only the weekend addition sent. Once again I respectfully say no. He just keeps going though. The call ends with me shouting no thank you, and him shouting the benefits of receiving the Chronicle into one another's ear.
The point of my post is this: the modern world is a pile of shit. I am dependant upon the unreliable internet for academic reasons (my computer class). I am so dependent upon this technology that when it collapses I need to get special help. This help is hard to get because I have to wade through some "helpful" menu that takes 5 minutes to navigate. This help is then given by some guy from halfway around the world who is being exploited to a large degree (yeah the little money he gets is better than the few bucks he'd be earning if SBC wasn't there in India, blah, blah, blah), while American workers are being laid off in droves. I then get hit up by some poor guy who has to badger people all day over shit they don't care about to try and scrape out some meager existence for himself and his family if he has one. Fucking-a, what a crock of shit.