And yes, they're in shock, they are panicked, you and your chronic, them and their drama...
I am furious. Monash admin - you FAIL. You know how long I've put off applying for a course transfer because I didn't have a copy of my ENTER papers? Fifteen dollars and many phone calls later, I get the damn paper only to be told that I DONT NEED ONE TO APPLY EVEN THOUGH IT CLEARLY STATES ON THE COURSE TRANSFER FORM THAT I DO. Damn it all to hell. If I don't get the tranfer because of insufficient whatever you call it, I will scream.