In English, if you need to address a child that you don't know the name of, most commonly you use some kind of mild endearment ("buddy" and "sweetie" seeming to be the main choices that I hear; "kid" is a little less polite, but not necessarily nasty). There isn't any real standard term, though, and if you're addressing a group of children, there's
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You do hear "sweetie", "dear", "pal", but I think from the same people who'd call an unknown adult "mate" or "luv" or whatever, which similarly I wouldn't do. (I use "Sir" or "Madam" if I absolutely have to.)
(Native British English speaker)
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Oh yes, I hate those too. Used to be only the police used it in a polite sense, which was fair enough, but nowadays any underpaid teenager trying to flog me something on the phone uses "Madam". Presumably their bosses are also a lot younger than me and don't realise how incredibly old-fashioned - at best - it sounds.
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Where I grew up, I'd only use Sir or Ma'am if the person was really old or if they were my boss who I was trying to impress.
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What would you call out to a small child who seemed lost in a loud place, if you couldn't easily reach them?
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