The graphic on the cover caught my eye, and I had just read one of those historical plaques about cable car and street car service over by the Ferry Building, so I sat down and read the dead-tree edition of
this article, "The Muni Death Spiral," in the SF Weekly.
I won't summarize it heavily here (no money quote) other than to say, WOW, Muni is jacked! Now I understand why the Inbound N-Judah or K-T toward Caltrain has such terrible service and makes me late to Caltrain fairly regularly.
Key takeaways:
It's the slowest system in the US, moving passengers an avg of only 8 miles an hour
It costs more to run than just about any other system despite density and high transit use here
It's not a stand-alone agency but a dept of the city and is micromanaged by the mayor
Work rules are rife with opportunity for abuse
Frankly after reading I'm amazed anyone gets anywhere...