I should have known
I have been going round and round with comcast business tech support for almost an hour now trying to get them to take possession of the company domain name. Registration and hosting of ONE domain name is included with the package that the company purchased. These people have no fucking clue what the difference is between "Domain Hosting" and "Web Hosting"!!!!!
Here is what is going on:
The company had their DSL and Webhosting all with a single local provider. Webhosting included physical space and domain registration. This local company is an SRSPlus partner and did their own domain registration. This local company also had so many problems and such horrid service that the Company has left them to get service with Comcast.
I've been working to get everything with Comcast setup. Their DSL is already hooked up and working perfectly. Now I'm working on moving the domain name, website, and email all moved over to Comcast. I finally get the domain names released from the former host and call into Comcast to transfer the domains and... well.. I can't. They don't DO domain transferrs.
I'm soo pissed off at them right now it's not funny. Going to have a meeting with the Office Manager (my mom) and our General Manager tomorrow. This is pissing me off.
Here is what is going on:
The company had their DSL and Webhosting all with a single local provider. Webhosting included physical space and domain registration. This local company is an SRSPlus partner and did their own domain registration. This local company also had so many problems and such horrid service that the Company has left them to get service with Comcast.
I've been working to get everything with Comcast setup. Their DSL is already hooked up and working perfectly. Now I'm working on moving the domain name, website, and email all moved over to Comcast. I finally get the domain names released from the former host and call into Comcast to transfer the domains and... well.. I can't. They don't DO domain transferrs.
I'm soo pissed off at them right now it's not funny. Going to have a meeting with the Office Manager (my mom) and our General Manager tomorrow. This is pissing me off.