A useful tip for submitting Support Requests: screenshots are enormously helpful. It doesn't do you or the volunteer trying to help you any good if you first have to spend a couple days talking past each other about what you do/should see.
I'm sure that'd be very useful but I have no idea HOW to take a screen shot. Call me stupid but I know nothing about computers and just get super annoyed when things I used to understand and that worked just fine, get messed up 'cause someone decides they need to make it "better". No, not better, just harder to work with for us stupid people.
How do you take a screen shot? I need to show them none of this stuff is actually there - my stats are a blank screen.
This website gives instructions for all the major computing platforms. After you have your screenshot you'll need to upload it somewhere on the web, like Scrapbook or Tinypic or Photobucket.
Thank you, I'll give it a try. And sorry for the ranting there - you didn't deserve me being snarky. I was just in a bad mood and getting frustrated with LJ.
:D I didn't mean it like we're OLD, I just really thought I was older :D But we're all still young! No one can take that away from us! I climbed trees on vacation and built a sand castle! :D
I did thank you, and saved the links. Kirsten suggested I try going back to the old style journal to see if that would help so I did and everything's back where it used to be and all makes sense again. I think I'll stay with that for now but if I want to switch back to the new I'll let you know and get your help to make sure it works. *hugs*. Thanks for being such a great help!
I'd recommend still submitting a bug report to Support. Eventually (two to four months is my guess) the new design will be the only design, and it'll be better for you if whatever is causing this problem now is fixed by then.
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How do you take a screen shot? I need to show them none of this stuff is actually there - my stats are a blank screen.
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Thanks so much for the help!
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Yeah, totally the point I was supposed to take for this post, I know :D
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