Adventures in tech support... IN SPACE!!!
Phone Rep: Thank you very much for calling Sony Manned Spacecraft Technical Support. My name is John. May I be having your number of the phone beginning, please, with area code?
Astronaut: This is spacecraft commander Jim Lovell. I'm aboard Apollo 13, and we've had a problem.
Phone Rep: Yes, I need the phone number beginning with your area code, please.
Lovell: Phone number? What? Look, we're on a spacecraft heading for the Moon, for Chrissake, something's just gone horribly wrong, and you want my phone number?
Phone Rep: Very much, sir. Beginning with...
Lovell: Yes, yes, I know...
Both: ...the area code.
Lovell: I don't think you understand. We're all about 200,000 miles away from the nearest telephone.
Phone Rep: Then how, sir, if I may be asking you now as you are talking to me, did you call technical support?
Another Astronaut: Look, this is Fred Haise. We've had some bangs, and we've got a wicked shimmy up here right now...
Phone Rep: Pardon me, are you calling about the same Sony spacecraft product?
Haise: We both are, darn it!
Phone Rep: Well then, Mr. Haise, would you be so good as to provide me a phone number starting with the area code? The other gentleman was sadly reluctant to be forthcoming...
Haise: We don't have a d**n phone. Lookit, we're talking to you on a headset connected to the spacecraft radio. And it doesn't have a phone number, either.
Lovell: Why do you want a phone number?
Phone Rep: I'm sorry, sir, you're not coming through correctly. Perhaps you have another extension you could use instead?
Lovell: There's only three headsets, each of us is using one. Now, we're in distress and we need help. Could you please put down the script and help us?
Phone Rep: Oh, I'm very much being sorry about that, but I must ask you for your phone number. We cannot begin the call without one.
Swiggert: Hang on a second here. One darned second. I don't know if you're copying us, but we're having a life-threatening problem here. We're fighting just to keep from tumbling off-course, we've got just tons of thruster activity up here, and you're telling us you can't begin this call without a phone number? We're already talking to you. So it seems like we've skipped that part. So can you just give us some basic support without the hassle?
Phone Rep: Hmm...
*thinks about this, actually wonders how he could have had this call without yet having obtained a phone number (beginning, of course, with the area code)*
Phone Rep: Well, I may place you on hold for just a moment while I speak with my supervisor about this?
Lovell: What? Put us on hold?
Phone Rep: That is correct, sir.
Haise: So you can ask your supervisor if it's alright for you to help us to keep from dying here in the next few minutes, possibly, without a phone number?
Phone Rep: That is correct, sir.
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Stolen from this thread: http://ubuntuforums.org/showthread.php?t=788822&page=4
Astronaut: This is spacecraft commander Jim Lovell. I'm aboard Apollo 13, and we've had a problem.
Phone Rep: Yes, I need the phone number beginning with your area code, please.
Lovell: Phone number? What? Look, we're on a spacecraft heading for the Moon, for Chrissake, something's just gone horribly wrong, and you want my phone number?
Phone Rep: Very much, sir. Beginning with...
Lovell: Yes, yes, I know...
Both: ...the area code.
Lovell: I don't think you understand. We're all about 200,000 miles away from the nearest telephone.
Phone Rep: Then how, sir, if I may be asking you now as you are talking to me, did you call technical support?
Another Astronaut: Look, this is Fred Haise. We've had some bangs, and we've got a wicked shimmy up here right now...
Phone Rep: Pardon me, are you calling about the same Sony spacecraft product?
Haise: We both are, darn it!
Phone Rep: Well then, Mr. Haise, would you be so good as to provide me a phone number starting with the area code? The other gentleman was sadly reluctant to be forthcoming...
Haise: We don't have a d**n phone. Lookit, we're talking to you on a headset connected to the spacecraft radio. And it doesn't have a phone number, either.
Lovell: Why do you want a phone number?
Phone Rep: I'm sorry, sir, you're not coming through correctly. Perhaps you have another extension you could use instead?
Lovell: There's only three headsets, each of us is using one. Now, we're in distress and we need help. Could you please put down the script and help us?
Phone Rep: Oh, I'm very much being sorry about that, but I must ask you for your phone number. We cannot begin the call without one.
Swiggert: Hang on a second here. One darned second. I don't know if you're copying us, but we're having a life-threatening problem here. We're fighting just to keep from tumbling off-course, we've got just tons of thruster activity up here, and you're telling us you can't begin this call without a phone number? We're already talking to you. So it seems like we've skipped that part. So can you just give us some basic support without the hassle?
Phone Rep: Hmm...
*thinks about this, actually wonders how he could have had this call without yet having obtained a phone number (beginning, of course, with the area code)*
Phone Rep: Well, I may place you on hold for just a moment while I speak with my supervisor about this?
Lovell: What? Put us on hold?
Phone Rep: That is correct, sir.
Haise: So you can ask your supervisor if it's alright for you to help us to keep from dying here in the next few minutes, possibly, without a phone number?
Phone Rep: That is correct, sir.
============================================
Stolen from this thread: http://ubuntuforums.org/showthread.php?t=788822&page=4