May 15, 2008 06:33
My complaint concerns my son's birthday present for his girlfriend, Stephanie. He paid for her to adopt a dog from you. The two of them rent an apartment in our home. She brought the dog in last Thursday. She was so excited. The dog was diagnosed with Parvo on Saturday morning and had by this point, contaminated our home with the disease. As we regularly welcome the dogs of family members and friends this meant that I spent Mother's Day scrubbing all exposed areas. We even pressure-washed the walkway with bleach while it raine, since birds can spread this disease. The dog died on Sunday and this girl has been crying ever since. Years ago, this happened to me after I purchased a dog from what I later found out was a notorious puppy mill. Luckily my dog survived. The puppy mill refunded my father half the $500 cost of the poodle and paid our vet bill. How sad to find that a puppy mill was willing to do the right thing and pay the vet bill of a dog who should have never been sold. Yet our animal shelter refuses to step up to the plate and pay for their mistake. This puppy has exposed your entire stock of puppies to this horribly contagious disease. Then you sent it to a vet to expose their animals. This dog should have been tested for parvo immediately upon arrival at your shelter. The disease must incubate for 7-10 days which means that it was infected on your watch. To say that your costs include the parvo vaccination implies that the dog will have protection against this disease...not be a carrier! The vet who treated him on Saturday was furious with you, and blamed you specifically for spreading this disease. Are you so intent on lowering your rate of euthanasia that you would resort to selling diseased dogs to lower your count? That was my first thought and it was repeated by the vet who treated him. I know the previous director came under public scrutiny for not adopting enough animals. Is it your new strategy to!
adopt out all the animals you can, even if they are disease-ridden. I am outraged that this poor girl has had her birthday ruined by the loss of this animal she adored. I am even more outraged at the suffering of this poor puppy. My son could ill-afford the vet bill so soon after the adoption fee and $100 plus he spent on food, toys, and equipment for the dog. Do you plan to inform all the people who come to the shelter to adopt puppies that they have been exposed to parvo? We do have proof that this is the case. I think it is my civic duty since I can afford it, to take out an ad in the Journal to run under yours to inform the public that this sweet-looking dog who's picture you have published has been exposed to a deadly virus that could possibly infect your home. You should refund my son's money and reimburse him for the $177 vet bill incurred because of your negligence. You could never pay enough for the hurt you have caused my son and this young lady. I won't rest until you do the right thing and pay the vet bills they incurred in their humane effort to save this poor creature. I should ask for the cost of the dog equipment she had to throw away as well as my time and expense cleaning up to prevent the spread of this awful disease. I will only ask for the vet bills because this dog should never have been put up for adoption. I don't care if I have to go to the county commisioners, or stand on Shattalon Drive with a sign warning of parvo. You will do the right thing by my family, and I must demand that you change your practices. By the time you get this, I will have already informed Animal Ark that you sent a parvo-infected dog to them. I am sure they won't appreciate your cavelier attitude regarding this disease and think twice before extending you their services. I expect you to contact me regarding the refund of his adoption fee and your check for $177 to cover his vet bills. We will of course, provide the receipt. I wi!
ll also expect to hear how you intend to revise your unsafe health practices to avoid having any other poor animal suffer such a slow, agonizing death as did this poor little puppy.