(no subject)
oh my goodness....
i've just received an email from Coles Myer Limited telling me i've reached the final one on one interview stage for their new store opening up in Queens Plaza in the CBD. this is kind of exciting, mainly because they actually want to interview me, but also because it means a DAY JOB if i get it.
so now i've got to go back and read the job description and what answers i gave to the questions in order to bluff my way to a customer service (checkout) job at Coles.
i tell you what though,
Please describe in 350 words or less how will you ensure that you deliver exceptional customer service to our Customers?
This is easy: I will relate to the customer. A customer service representative who is able to talk to a customer and make themfeel comfortable while they deal with the tedious task of shopping, isa relief to the shopper. By retaining a smile and good naturedappearance, I will provide the customer with the hassle free shoppingexperience they require.
I will endeavour to answer all of theirquestions with clear and informative responses, and when in doubt, Iwill a) direct them to the appropriate representative who can handletheir inquiry, b) walk through the steps of the problem in order tofind the appropriate solution on my own, or c) call for assistance, allthe while maintaining a friendly and open visage.
Essentially, the customer is the goal and focus, and everything that I do, will be for them.
can i dribble shit, or can i dribble shit!
well, giving them what they want to hear is the point right?
now to start prepping for my interview on the 30th....
til next....
~Kits~ (oh crap, now i've got to get hold of 'business attire')
edit: git_phuqd has struck again with a sweet letter to santa. for anyone with a twisted mind, it's not a sexual thing about wanting to get into santa's pants. it's about wanting to give santa a cuddle of appreciation.
i've just received an email from Coles Myer Limited telling me i've reached the final one on one interview stage for their new store opening up in Queens Plaza in the CBD. this is kind of exciting, mainly because they actually want to interview me, but also because it means a DAY JOB if i get it.
so now i've got to go back and read the job description and what answers i gave to the questions in order to bluff my way to a customer service (checkout) job at Coles.
i tell you what though,
Please describe in 350 words or less how will you ensure that you deliver exceptional customer service to our Customers?
This is easy: I will relate to the customer. A customer service representative who is able to talk to a customer and make themfeel comfortable while they deal with the tedious task of shopping, isa relief to the shopper. By retaining a smile and good naturedappearance, I will provide the customer with the hassle free shoppingexperience they require.
I will endeavour to answer all of theirquestions with clear and informative responses, and when in doubt, Iwill a) direct them to the appropriate representative who can handletheir inquiry, b) walk through the steps of the problem in order tofind the appropriate solution on my own, or c) call for assistance, allthe while maintaining a friendly and open visage.
Essentially, the customer is the goal and focus, and everything that I do, will be for them.
can i dribble shit, or can i dribble shit!
well, giving them what they want to hear is the point right?
now to start prepping for my interview on the 30th....
til next....
~Kits~ (oh crap, now i've got to get hold of 'business attire')
edit: git_phuqd has struck again with a sweet letter to santa. for anyone with a twisted mind, it's not a sexual thing about wanting to get into santa's pants. it's about wanting to give santa a cuddle of appreciation.