No Cure for Human Stupidity
Of all the fucking times to find something wrong with my grocery bill.
So, pop quiz, hot shot: You see a woman in your checkout line who looks okay but sounds sick from the moment she opens her mouth. She comes right back to you after your transaction and tells you that the sign for the coffee she just bought said 2 for 6.99, if you buy 2 in the same transaction. Something seems to be wrong with her bill. Do you A.) send someone from the store to check out the wording of the sign or B.) insist that she be dragged along to check the price?
After choosing B and getting rid of her for a moment, she returns hanging onto her cart looking tired with your employee, who tells you she read the sign completely right and chose the right products. Do you A.) believe him and work on refunds or B.) check the sign again, yourself, taking the same employee along with you so you can confer with him long enough that she ends up going after you?
And after you get her all the way back to the front of the store, do you A.) make it sound like you're a prince of the fucking earth by saying that she "lucked" into getting both bags free or B.) ask her if someone's used her card to purchase coffee, since that's the only way this should happen or C.) just tell her sorry for the inconvenience, thank her for catching the mistake on her bill, and make some insincere but human gesture toward wishes that she recovers soon? Maybe with a "happy holidays" on the end?
Guess which options this asshole went with every step of the way?
Finally, I told him: "Mister, I've sick for over a week and no one's used my card for anything."
God, help me to heal from this nasty illness and guard me against the idiocy of your children. Amen.
So, pop quiz, hot shot: You see a woman in your checkout line who looks okay but sounds sick from the moment she opens her mouth. She comes right back to you after your transaction and tells you that the sign for the coffee she just bought said 2 for 6.99, if you buy 2 in the same transaction. Something seems to be wrong with her bill. Do you A.) send someone from the store to check out the wording of the sign or B.) insist that she be dragged along to check the price?
After choosing B and getting rid of her for a moment, she returns hanging onto her cart looking tired with your employee, who tells you she read the sign completely right and chose the right products. Do you A.) believe him and work on refunds or B.) check the sign again, yourself, taking the same employee along with you so you can confer with him long enough that she ends up going after you?
And after you get her all the way back to the front of the store, do you A.) make it sound like you're a prince of the fucking earth by saying that she "lucked" into getting both bags free or B.) ask her if someone's used her card to purchase coffee, since that's the only way this should happen or C.) just tell her sorry for the inconvenience, thank her for catching the mistake on her bill, and make some insincere but human gesture toward wishes that she recovers soon? Maybe with a "happy holidays" on the end?
Guess which options this asshole went with every step of the way?
Finally, I told him: "Mister, I've sick for over a week and no one's used my card for anything."
God, help me to heal from this nasty illness and guard me against the idiocy of your children. Amen.