Jun 28, 2005 10:04
Well what fun I am having. Last week I ordered a Dell 2001FP TFT 20" monitor from Aria. I also paid for their "dead pixel" check. Monitor arrived... dead pixels. Great. Called to get it RMA'd, told it was all done. Called back to find out exactly when they would deliver it as I was going to be away at glastonbury. Told there was none in stock so it would be the following week. Ok that suited me. Went to glastonbury...
Glastonbury was great, lots of music, food and pear cider. Saw Bloc Party, Babyshambles (crap), FatBoy Slim, Coldplay, Basement Jaxx, Chas n Dave (crap), and random other people.
Got back from glastonbury to find that citylink had tried to deliver a tft on the friday. Wtf? So I waited as they where going to redeliver it that day. Waited... Waited... at 5pm I called to be told they had no idea where their driver was, and informed they deliver upto 5.30pm. At 6pm I went downstairs, no card, nothing. Called back, to be told their driver had attempted delivery and that I didnt answer the door. The bloody liars! So after yelling at them, they finally admit the store is open till 8pm and I can collect it. So off I go. Got it, gave them the broken one.
Back home, unpack to find it's missing usb lead, oh well I'll live. Plug in, one dead pixel. Advised to rub/flick it, boom, it lights up fine. Played all night with it, lovely picture. This morning, boot pc up... one dead pixel top left (different one). Tried to get it started again. Nothing.
So now, I have to go through the whole hassle of RMA'ing it AGAIN. And they have no stock. I'm really not impressed with this, nor with the tft makers. What on earth gives them the right to charge vast amounts of money, for defective products ? Who ever agreed to the ISO standards (and made them legal) needs to be shot. Imagine selling break pads that worked only 99.9% of the time!