ARRrrrrrGGGgggHHHHhhhhh!!!
You know, there are so few things in life that I don't or can't stand. Abusiveness. Racism. Injustice. Stupidness. But you know allowances are always made. I'm quite nice at times. Sometimes I'm too nice, my friends say. I'm a sucker that way. I never want to be the one that causes grief. I'll sacrifice my own needs before others. I think altruism used to be in my vocabulary... and I'd like to think I've grown somewhat from my naiveness. But sometimes the line is drawn and sometimes it is fucking stepped on and it becomes the fucking straw that breaks the camels back.
Work has been hell. Mind-numblingly, can't catch your breath what the hell were they thinking to admit this person or admin that drug at fucking 1130 at night to an 80 year old. Good bye blood pressure. Oh hello, 'I can't feel anything from beneath my shoulders and down'. Thank you very fucking much. I'll be spending my entire night in room 12 now, thank you. Carly is crying her eyes out, and having panic attacks like it's going out of style. The call bell has become one long hell drone that you think you still hear even when you've gone home fromt this hell hole. And I had to flip the fucking tape over to finish report. There were only two of us reporting, me and Ewa and we had reported so much I had to fucking flip the tape over? We weren't even to full capacity. Shows how much shit is happening. It' never the amount, it's always the acuity. You could have 10 and have an easy-peasy shift or you have 3 and one that's sick and it will eat your entire fucking time to nothing. But I'm not mad about this stuff. No. I like work, even if I want to tear my hair out and stab my fucking eyes open. I like helping people. I could have made them transfer that 80 year old to the unit. But I managed myself. I held her hand when she started to cry. I held Carly's hand when she started to cry. No one needed to hold my hand yet, cause really it wasn't one of those cry your eyes out kind of night. Hellish, but still mangageable. I wasn't sinking yet. And Ewa managed to have a good break, I made sure of it. My break was shot to hell, but that's what happens on a short night sometimes. I think I managed about 20 minutes. Had to finish the paperwork. And as long as I can manage to nap before I go back in tonight, it'll still be all good. I'd be dead if it were another 12 hr night. But I was so tired from last night I fell asleep exhausted, the phone was ringing but it's on silent so I can't hear it in the basement. I don't sleep well when I work nights, so whatever sleep I get is most appreciated. Love turning your fucking system in a tizzy? Love the vomitty nauseousness feeling from not getting enough sleep and having to slug it out on 2 hours 'rest'. Then working nights is for you...
Anywho, the point of this rant was where the line would be drawn. So the phone keeps ringing, and ringing, and then it fucking rings some more. I can hear my aunt ask if this call is important. The door opens and closes. Normally, I'd get up and answer the freaking phone, usually if someone calls this much (it was the same fucking number) it's usually pretty important, then I get worried and the what if's start happening. But enough of my paranoia. Back to the phone call. I come up from the basement just as my aunt is hanging up the phone. She says it's from HSBC. It's a fucking telephone marketing call. She calls three fucking times for a marketing call. ARRRRRRRRRRRRRGGGGGGGHHHHHHHHH!!!
Here's the best part. She calls a fourth time. The fourth fucking call. I finally answer the call. I have two first names together to form my actual name. Both are fairly common but together with the way I spell my name - let's just say I can never find a fucking keychain with my full name on it. I usually have to get two separate ones. But that's beside the point. Back to marketing bitch. First she's all huffy and kinda rude.
'Is this ______ ______?' (she only uses the first part of my name T_T)
'Yes, this is ______ ______ ______ (my full name)'
'I'm sorry, you are ______ ______' (as if the bitch is correcting me - please. I think I know my fucking name. Whatever. She goes on.)
'I'm calling on befalf of HSBC.... blah de blah de blah blah blah' (I'm tired. I'm cranky. I'm thinking, I'll cut this short)
Remember how I said I was sucker sometimes, cause I'm too nice. Sometimes, I let these telemarketer's spin their spiel. I actually let them tell me about their special insurance offer and one time customer appreciation deals. I don't cut them off rudely - they have to make a living too ne? Anyways, I usually let them do their thing and then politely turn them down. By turn them down, I say things like 'I'm just on my way to work, could you call back another time' and they happily say they'll call another day. Great. Yes, I know, it's not turning them down. Yes, I know, it leaves me open for them to call again. I told you, sucker! right here. Sometimes, I get brave and just say 'No thank you, I'm not interested.' Usually those are the ones that don't take no for an answer. That is frustrating as hell as well, but oddly satisfying when you stay firm and trump them. Anywho back to marketing bitch.
She's going on, and I don't like her tone and matter of fact attitude and I'm already cranky-pants Mcgoo here, so I cut her off and say my usual telemarketer jam-fixer. 'I'm sorry, I'm just on my way to work. Could you call back another time.' Usually this works, and I add a no-nonsense tone when dealing with the aggressive ones, which this bitch falls into. What does she say to me? 'You don't have two minutes?' Me: '...'
*If I hadn't been so dead tired, my eyes would have bugged out. Instead, they narrowed. Dangerously.*
First I'm stunned at her audacity. Then I'm enraged at her callousness. She calls four fucking times knowing that this person she is trying to reach has just worked nights and is supposed to be sleeping. My aunt informed her on the second call. Second, it's a fucking marketing call. There is no emergency in insurance deals. There are no expirations on customer appreciation specials if you want to keep this customer happy. Third, how about NO bitch. *starting to seethe* I very firmly tell her 'I'm on my way to work. NO. I don't have two minutes.'. 'Oh. I'll call tomorrow then at 1130 in the morning'. I again very firmly tell her 'No. I'll be sleeping. I work nights.'. 'Oh, then I'll call at 2:30 then.' At this point I'm trying to control my anger. I don't know about those who don't work nights, but FYI, working nights means just that. At night. During the night. Not in the evening. Not get home after midnight and still be able to sleep in your own bed. Nights.
I fucking lose it.
I don't even know what the hell I said. All I know, is how dare this woman try to impose on me, and act as if I'm inconveniencing her by not letting her scam me into a deal. As if her time is more precious than my own.
And you know the best part? I'm not even sorry I did. (Usually the nice altruistic me would have felt very guilty about wailing on that bitch, but meh. Oh well >). She had it coming.)
/rant.
I'll cut this later. I'm too lazy yet still angry. Sorry for messing up anyone's pages.
~kir
Work has been hell. Mind-numblingly, can't catch your breath what the hell were they thinking to admit this person or admin that drug at fucking 1130 at night to an 80 year old. Good bye blood pressure. Oh hello, 'I can't feel anything from beneath my shoulders and down'. Thank you very fucking much. I'll be spending my entire night in room 12 now, thank you. Carly is crying her eyes out, and having panic attacks like it's going out of style. The call bell has become one long hell drone that you think you still hear even when you've gone home fromt this hell hole. And I had to flip the fucking tape over to finish report. There were only two of us reporting, me and Ewa and we had reported so much I had to fucking flip the tape over? We weren't even to full capacity. Shows how much shit is happening. It' never the amount, it's always the acuity. You could have 10 and have an easy-peasy shift or you have 3 and one that's sick and it will eat your entire fucking time to nothing. But I'm not mad about this stuff. No. I like work, even if I want to tear my hair out and stab my fucking eyes open. I like helping people. I could have made them transfer that 80 year old to the unit. But I managed myself. I held her hand when she started to cry. I held Carly's hand when she started to cry. No one needed to hold my hand yet, cause really it wasn't one of those cry your eyes out kind of night. Hellish, but still mangageable. I wasn't sinking yet. And Ewa managed to have a good break, I made sure of it. My break was shot to hell, but that's what happens on a short night sometimes. I think I managed about 20 minutes. Had to finish the paperwork. And as long as I can manage to nap before I go back in tonight, it'll still be all good. I'd be dead if it were another 12 hr night. But I was so tired from last night I fell asleep exhausted, the phone was ringing but it's on silent so I can't hear it in the basement. I don't sleep well when I work nights, so whatever sleep I get is most appreciated. Love turning your fucking system in a tizzy? Love the vomitty nauseousness feeling from not getting enough sleep and having to slug it out on 2 hours 'rest'. Then working nights is for you...
Anywho, the point of this rant was where the line would be drawn. So the phone keeps ringing, and ringing, and then it fucking rings some more. I can hear my aunt ask if this call is important. The door opens and closes. Normally, I'd get up and answer the freaking phone, usually if someone calls this much (it was the same fucking number) it's usually pretty important, then I get worried and the what if's start happening. But enough of my paranoia. Back to the phone call. I come up from the basement just as my aunt is hanging up the phone. She says it's from HSBC. It's a fucking telephone marketing call. She calls three fucking times for a marketing call. ARRRRRRRRRRRRRGGGGGGGHHHHHHHHH!!!
Here's the best part. She calls a fourth time. The fourth fucking call. I finally answer the call. I have two first names together to form my actual name. Both are fairly common but together with the way I spell my name - let's just say I can never find a fucking keychain with my full name on it. I usually have to get two separate ones. But that's beside the point. Back to marketing bitch. First she's all huffy and kinda rude.
'Is this ______ ______?' (she only uses the first part of my name T_T)
'Yes, this is ______ ______ ______ (my full name)'
'I'm sorry, you are ______ ______' (as if the bitch is correcting me - please. I think I know my fucking name. Whatever. She goes on.)
'I'm calling on befalf of HSBC.... blah de blah de blah blah blah' (I'm tired. I'm cranky. I'm thinking, I'll cut this short)
Remember how I said I was sucker sometimes, cause I'm too nice. Sometimes, I let these telemarketer's spin their spiel. I actually let them tell me about their special insurance offer and one time customer appreciation deals. I don't cut them off rudely - they have to make a living too ne? Anyways, I usually let them do their thing and then politely turn them down. By turn them down, I say things like 'I'm just on my way to work, could you call back another time' and they happily say they'll call another day. Great. Yes, I know, it's not turning them down. Yes, I know, it leaves me open for them to call again. I told you, sucker! right here. Sometimes, I get brave and just say 'No thank you, I'm not interested.' Usually those are the ones that don't take no for an answer. That is frustrating as hell as well, but oddly satisfying when you stay firm and trump them. Anywho back to marketing bitch.
She's going on, and I don't like her tone and matter of fact attitude and I'm already cranky-pants Mcgoo here, so I cut her off and say my usual telemarketer jam-fixer. 'I'm sorry, I'm just on my way to work. Could you call back another time.' Usually this works, and I add a no-nonsense tone when dealing with the aggressive ones, which this bitch falls into. What does she say to me? 'You don't have two minutes?' Me: '...'
*If I hadn't been so dead tired, my eyes would have bugged out. Instead, they narrowed. Dangerously.*
First I'm stunned at her audacity. Then I'm enraged at her callousness. She calls four fucking times knowing that this person she is trying to reach has just worked nights and is supposed to be sleeping. My aunt informed her on the second call. Second, it's a fucking marketing call. There is no emergency in insurance deals. There are no expirations on customer appreciation specials if you want to keep this customer happy. Third, how about NO bitch. *starting to seethe* I very firmly tell her 'I'm on my way to work. NO. I don't have two minutes.'. 'Oh. I'll call tomorrow then at 1130 in the morning'. I again very firmly tell her 'No. I'll be sleeping. I work nights.'. 'Oh, then I'll call at 2:30 then.' At this point I'm trying to control my anger. I don't know about those who don't work nights, but FYI, working nights means just that. At night. During the night. Not in the evening. Not get home after midnight and still be able to sleep in your own bed. Nights.
I fucking lose it.
I don't even know what the hell I said. All I know, is how dare this woman try to impose on me, and act as if I'm inconveniencing her by not letting her scam me into a deal. As if her time is more precious than my own.
And you know the best part? I'm not even sorry I did. (Usually the nice altruistic me would have felt very guilty about wailing on that bitch, but meh. Oh well >). She had it coming.)
/rant.
I'll cut this later. I'm too lazy yet still angry. Sorry for messing up anyone's pages.
~kir