Another "major" thing ...
OK so there is another major thing going on in my life lately .... my work. Of course my family is major, but my work has been a very strange and huge twist since November-ish.
First, I realized my goal of teaching a training class mid-November. We do "monthly" on-going training classes, which are basically review sessions (or introduction) of various policies and procedures that each employee must attend. I've always wondered if I would be a good trainer, and know of some skill-sets that I already need to work on, but I planned the class and did pretty awesome. For us it's not just the "teaching" but also the "fielding."
Then, after teaching only half of the classes I was assigned to an important task/project of working on the "Playbook" for a new and huge product we are in the process of launching. I wasn't very sure of my role at first, but it sounded potentially exciting (or it was going to be a real downer - luckily it was/is exciting!). I ended up being "it" - and it was AWESOME. There are people all across the nation reading MY Playbook in preparation for a nation-wide launch of this product, and the Corporate folks are reviewing my material while writing the "official" playbook for the company! I banged out the first edition, which was the complete process of selling, creating accounts and installing this product, in about two weeks. I collaborated with some people and wrote less than half of the material, but what I did with the these tools was ultimately amazing. A work of art!
Then it was "eval" time - as it is every year. I remember at one point one supervisor was almost done, the other was half-way complete, and I was asked by the director how I was doing,. I told him I had some notes, but didn't have any that were done. His response was "you do this every year, don't you?" I said "true, but I always have the least amount of edits!" Both my boss and the director have complimented me on my employee's evals - the director repeatedly so and even tasked me with helping one of the other supervisors! I rock!
Then I began working on a recommendation for staff increases one we full-out-launch our new product, and my boss is using some of the basis for her proposal.
Then back to the playbook - I wrote the support piece and really knocked it out of the park! Now I need to teach it as part of the classes next week. I am collaborating with the trainer for these classes, not teaching them by myself, which should be pretty interesting.
Some where in here I've missed all of my "QA" initiatives that I've been working on. I've reviewed tons of reports and calculated error stastics and recommend some additional assignments for our Lead Operators.
I'm loving my job. I'm getting crazy recognition and there is a lot of different "things" I've been responsible for. It's been awesome!
First, I realized my goal of teaching a training class mid-November. We do "monthly" on-going training classes, which are basically review sessions (or introduction) of various policies and procedures that each employee must attend. I've always wondered if I would be a good trainer, and know of some skill-sets that I already need to work on, but I planned the class and did pretty awesome. For us it's not just the "teaching" but also the "fielding."
Then, after teaching only half of the classes I was assigned to an important task/project of working on the "Playbook" for a new and huge product we are in the process of launching. I wasn't very sure of my role at first, but it sounded potentially exciting (or it was going to be a real downer - luckily it was/is exciting!). I ended up being "it" - and it was AWESOME. There are people all across the nation reading MY Playbook in preparation for a nation-wide launch of this product, and the Corporate folks are reviewing my material while writing the "official" playbook for the company! I banged out the first edition, which was the complete process of selling, creating accounts and installing this product, in about two weeks. I collaborated with some people and wrote less than half of the material, but what I did with the these tools was ultimately amazing. A work of art!
Then it was "eval" time - as it is every year. I remember at one point one supervisor was almost done, the other was half-way complete, and I was asked by the director how I was doing,. I told him I had some notes, but didn't have any that were done. His response was "you do this every year, don't you?" I said "true, but I always have the least amount of edits!" Both my boss and the director have complimented me on my employee's evals - the director repeatedly so and even tasked me with helping one of the other supervisors! I rock!
Then I began working on a recommendation for staff increases one we full-out-launch our new product, and my boss is using some of the basis for her proposal.
Then back to the playbook - I wrote the support piece and really knocked it out of the park! Now I need to teach it as part of the classes next week. I am collaborating with the trainer for these classes, not teaching them by myself, which should be pretty interesting.
Some where in here I've missed all of my "QA" initiatives that I've been working on. I've reviewed tons of reports and calculated error stastics and recommend some additional assignments for our Lead Operators.
I'm loving my job. I'm getting crazy recognition and there is a lot of different "things" I've been responsible for. It's been awesome!