Hahaha..

Nov 06, 2006 18:55

So Madman's response to the fiasco that was the $10 sale:


Hi All,

Thank you to the overwhelming number of people who shopped in Madman's recent "$10 per disc 10th Anniversary Sale"!

In fact, the response was so overwhelming that our servers struggled with the load, and as a result many people were unable to make their desired purchases.

We apologise for any inconvenience caused to our valued fans and customers who missed out, and as such we are offering you a brief window of opportunity to actually complete your lost orders! Just follow these steps:

1. Point your web browser to http://www.madman.com.au/birthdaySale.jsp to activate our special discount pricing

2. Shop around the site, add items to your cart and proceed to the checkout as normal

If you follow the above link and don't see our special pricing, you can activate the discount using the coupon code 'MAD10BDS' on your shopping cart page.

Discounted orders will be accepted until midnight, Thursday 9th November 2006. We expect the servers may also be quite busy during some of this time, so if you are unsuccessful, please try back later.

Please note, November new release titles and preorders are excluded from this offer. No backorders will be accepted for out of stock items. The offer only applies to Madman DVD titles (including Madman DVD box-sets.)

Any enquiries sent regarding orders or payments will be attended to from Wednesday 8th November (Tuesday is a Public Holiday in Victoria). Orders will be dispatched starting Wednesday 15th November and should be completed within 10 days from this date. If you have any further concerns, you may contact our customer service at order@madman.com.au.

Once again we apologise for any inconvenience and thank you for your patience.

If you are aware of any other Madman customers who missed out on the sale because of technical difficulties, please feel free to share this email with them.

Sincerely,

The Madman Team
For further information contact:

Customer Service
order@madman.com.au
(03) 9417 0977

Feel free to tell lots of people about it :D

madman

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