(no subject)
The post office called today to tell me that my tree is in and would I like to come pick it up because she was not sure if the carrier could deliver it tomorrow. Tree? We got all our trees in the ground a month ago and the only thing I'm still expecting to be delivered it my asparagus. I'm guessing it's not a 5-foot-tall asparagus, so I drive up to the PO to pick it up. Sure enough, it's the exact same order we already received a month ago from Gurneys.
So I sit down at the computer and go back through all my receipts to see if we've been charged twice before I call them. If they don't charge me twice, we may as well keep the trees and not tell them they screwed up. Well, found two amazing things. First, we haven't even been charged once. Second, apparently our asparagus and two fern-leaf bleeding hearts were shipped back in April, but I never got it. I checked the tracking number and was told no such number exists. I thought that might be because it was so old, but I checked the package that was shipped back in March and that tracking number is still active in the system. And the weird thing is that except for this latest invoice (today's), all the other invoices list the asparagus and bleeding hearts as being back ordered.
I tried logging into their site to check the status of my order, and they cannot find my email in the system. Wtf? I placed the order online! So I sent them an email. Their customer service # is long distance and I don't want to call them to tell them they screwed up and mail our trees twice, unless they charge us twice. But so far they haven't charged us for the trees they shipped in April. So I think we might be safe to put these in the ground. Lord knows where though. I wasn't expecting four more trees. Sheesh, when it rains it pours (or some more applicable saying) :P
So I sit down at the computer and go back through all my receipts to see if we've been charged twice before I call them. If they don't charge me twice, we may as well keep the trees and not tell them they screwed up. Well, found two amazing things. First, we haven't even been charged once. Second, apparently our asparagus and two fern-leaf bleeding hearts were shipped back in April, but I never got it. I checked the tracking number and was told no such number exists. I thought that might be because it was so old, but I checked the package that was shipped back in March and that tracking number is still active in the system. And the weird thing is that except for this latest invoice (today's), all the other invoices list the asparagus and bleeding hearts as being back ordered.
I tried logging into their site to check the status of my order, and they cannot find my email in the system. Wtf? I placed the order online! So I sent them an email. Their customer service # is long distance and I don't want to call them to tell them they screwed up and mail our trees twice, unless they charge us twice. But so far they haven't charged us for the trees they shipped in April. So I think we might be safe to put these in the ground. Lord knows where though. I wasn't expecting four more trees. Sheesh, when it rains it pours (or some more applicable saying) :P