Great Job, TSA. Top training and top pay to attract only the best and the brightest - or NOT.
"TSA pat downs: 'Horrible' screener job gets worse" From: http://money.cnn.com/2010/11/22/news/economy/tsa_screener/index.htm?source=cnn_bin&hpt=Sbin
Yes, there are decent TSA employees, but here's why we also risk getting power-tripping small-time thugs and why we do not get highly-educated well-trained professionals: TSA is CHEAP.
"The work life here is horrible," said McCoy, president of his local union representing officers. Turnover is like a "revolving door" and health benefits are "atrocious," he said. Morale is low and so is the pay, he added."
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"The relatively low pay, particularly with the new part-timers, might be contributing to problems with the professionalism of some of the officers, said Anne Banas, executive editor at www.smartertravel.com.
"They're not paid a very high wage and they're not necessarily trained in customer service," said Banas. She said that some of the officers she's encountered are "great and gracious," while others are "power-tripping and controlling," with a "not my problem" attitude."
~~~~~~~~~~~~~~~~~~ ...And do the TSA screeners themselves think they're doing an "effective" job?
Frischling said that screeners tell him they're "demeaned" by the pat-down procedure, which they describe as "ineffective."
Yes, there are decent TSA employees, but here's why we also risk getting power-tripping small-time thugs and why we do not get highly-educated well-trained professionals: TSA is CHEAP.
"The work life here is horrible," said McCoy, president of his local union representing officers. Turnover is like a "revolving door" and health benefits are "atrocious," he said. Morale is low and so is the pay, he added."
~~~~~~~~~~~~~~~~~~
"The relatively low pay, particularly with the new part-timers, might be contributing to problems with the professionalism of some of the officers, said Anne Banas, executive editor at www.smartertravel.com.
"They're not paid a very high wage and they're not necessarily trained in customer service," said Banas. She said that some of the officers she's encountered are "great and gracious," while others are "power-tripping and controlling," with a "not my problem" attitude."
~~~~~~~~~~~~~~~~~~ ...And do the TSA screeners themselves think they're doing an "effective" job?
Frischling said that screeners tell him they're "demeaned" by the pat-down procedure, which they describe as "ineffective."