Sep 26, 2010 22:48
I just sent the following note to my boss. Thought I'd also post it here, on the off chance that someone knows something about this sort of computer problem and what I should do about it. Though how I will see replies if the computer isn't working tomorrow, I don't know.
I am worried about my computer. On Saturday evening, while replying to e-mail, my notebook monitor suddenly switched from showing things to having naught but a bunch of blue lines across it. The spare monitor just then hadn't any windows open on it, so it was the normal background blue. I tried clicking with the mouse (pen), and using the space bar, and the screen went back to normal, but when I tried to click on something the screen went away again--first to those blue lines, and then to a blank, black screen. I have never seen it do anything like this before, and I was concerned. I don't know if it was a hardware issue, or some weird virus, or what. The computer was on, but nothing I could do got me anything on the screen, and eventually I had to turn it off by unpluging the power cord and removing the battery. I noticed the the computer felt a bit hot, so rather than trying to re-start straight away I took it home with me, spent some hours visiting with my mother, and then we turned it on. It worked perfectly at home, and together we revised my cv.
This evening I again turned the computer on at home, and it worked perfectly. Mom and I composed to a cousin of mine, I did a few other things, and then I decided to come back to my office to send that e-mail while she got ready for sleep. When first I arrive the computer started up normally. I plugged in the second monitor, and it behaved normally. That e-mail sent, I opened my internet browser to do something else on line (I use Eudora for mail, so don't normally need a web-browser for mail). When the browser started to open (Google Chrome) it announced that the last time it closed it didn't do so properly, and did I want it to restore all of the tabs from the last session. I said 'yes', since I was curious as to what all I had had open, and it started opening them. Before it finished opening them the computer started first to freeze up, and not let me click on the other window (which isn't that uncommon with my machine--it is getting up there in years, having bought it soon after enrolling in my PhD program). Then both monitors started showing the blue lines and nothing else. Wondering if the problem was some dodgy link opened on accident in one of the web browsers, I turned it off (again by having to unplug it and removing the battery), and then restarted it straight away.
At first it restarted like normal, but this time it thought the other monitor was on the opposite side of the notebook than it was. I opened the display window and moved the monitor to the actual side (something I don't normally need to do--it usually remembers which side it is on), but before I was able to open anything else I first got lines, and then a black screen. I tried one more re-start, without the second monitor, and while it started to work, showing the computer brand name, about the time it would normally show the windows start up details the screen went black again and stayed that way. So I turned it off again, and walked down the hall to the Mac outside your office, from where I am sending this e-mail.
I wonder if the problem is related to the issue my computer has always had with electricity--it has a tendency to suddenly shut down, no matter what I was in the middle of doing when anything changes in the electricity. If something else is plugged in somewhere in the room, if there is a thunderstorm, if someone is doing work on the lights on the next floor, and other times when I don't know why. It happens more often in my office here than when I was in Tasmania (the only time it happened there is when I plugged in a very old CRT monitor into the same power board as the computer was using). Here it happens much more often, and has always been a bit worrisome. But this new issue with the monitor is even more worrisome. I don't know if the computer was over-heated, if it is having issues with the second monitor, if this is a weird virus or what. I guess the data is still fine, but if the monitor doesn't work, I don't know how to access it. At this point I will wait till Monday morning to try again, and see if it behaves.
I have been thinking for a while that I would like a new computer, but kind of wanted to wait and see what sort of work I can find for when this contract ends, just in case I wind up having to live on savings for a while between jobs. Do you have any suggestions--is this sort of computer problem repairable? If so do you know someone who can fix it? Do they speak English, or would I need someone to translate to explain the problem? If it is repairable, would the cost be reasonable, or am I better seeking another computer? If I need another computer, is there one here that I could use, or am I better off buying one? If I need to buy one, am I better off ordering one from overseas, or getting something locally? I prefer the sort of keyboard I am used to (US), and I am hesitant to order things ever since the post office charged me 40 euros to pick up the replacement tires for my trike. If the fee is that high for tires, what would they want for a computer?
worries,
computers,
technical help,
technology