Yes, I know it's December and I know New York is VERY BUSY

[karaokegal]

That's why I emailed the hotel over three weeks ago to let them know the client was coming, that she was traveling with her husband and that she'd been very unhappy with her room on the previous trip. In return the sales rep assured me that he would take good care of the client, who by the way, was also coming off the red-eye

Comments

[samstjames]

Duh... that sounds like so much fun... NOT.

[karaokegal]

This is why I call it the Desk of Doom!

[srsly_yes]

I can imagine your frustration. I worked at a travel agency for a short time, and almost on a weekly basis an issue like this would arise.

Some reps and managers are short-sighted and take advantage of the physical distance between you and them. Wait until Apple comes out with stranguvision. They'll change their tune.

[karaokegal]

It's a miserable way to make a living, and getting worse by the minute. Stranguvision? You don't say. Until then all I've got is the blame pistol

[unfeathered]

*hugs*

[karaokegal]

Thanks sweetie! It's been resolved, but that was really not the adrenaline jolt I wanted to get my morning started.