(no subject)
I hate Blue Shield. Haaaaaaaaate.
I don't blame my doctor's group for breaking up with them. Blue Shield are a bunch of cheap bastards, and while it's unfortunate, I've been meaning to switch doctors to somewhere closer to home anyway. As much as I like Cedars, it's a pain to drive over the hill all the time. But since I'm in the middle of giving birth, I'd like to see my current OB until they say I'm recovered, then I'll switch. According to the packet of information they sent, this can be done, no problem, just give them a call and they can work it out.
I explained this to the houseplant they had answering the phones about a month ago. She told me to wait until August 1st before doing anything about it. Why? I said. If we know what day this is all going down, why not just get everything figured out now? I think her answer was, and I may be paraphrasing, "Guh." They promised to call me back after the 1st. Fair enough.
Naturally I didn't hear anything, so I called back a week later after July 1. I talked to a rep that seemed slightly more with it and explained the situation again. Giving birth soon, want to keep seeing my OB afterward, need the continuation of care forms to make this happen. No problem at all, she says. We'll get those in the mail, give it 5-10 days.
Then I was in the hospital for a week. When I got home, no forms. Hm.
When I was on the phone this morning to get Paddy all hooked up with his pediatrician, I asked by the way, where's that continuation of care info that was supposed to be sent? Oh, says today's chucklehead. They haven't been sent. *what* Excuse me? That was supposed to be done more than two weeks ago. Yes, but we'll send them today, and-- And is there a fax number I can send this to? Because there's no way in hell I'll be able to return them by mail by August 1st, even though I've been trying to arrange this for a month and you fuckers knew there was a deadline.
Now I get to fill out claim forms for any doctor visits after the 1st. Thanks for making my life more complicated, Blue Shield. As if I don't already have enough to do. Kindly go fuck yourselves.
I don't blame my doctor's group for breaking up with them. Blue Shield are a bunch of cheap bastards, and while it's unfortunate, I've been meaning to switch doctors to somewhere closer to home anyway. As much as I like Cedars, it's a pain to drive over the hill all the time. But since I'm in the middle of giving birth, I'd like to see my current OB until they say I'm recovered, then I'll switch. According to the packet of information they sent, this can be done, no problem, just give them a call and they can work it out.
I explained this to the houseplant they had answering the phones about a month ago. She told me to wait until August 1st before doing anything about it. Why? I said. If we know what day this is all going down, why not just get everything figured out now? I think her answer was, and I may be paraphrasing, "Guh." They promised to call me back after the 1st. Fair enough.
Naturally I didn't hear anything, so I called back a week later after July 1. I talked to a rep that seemed slightly more with it and explained the situation again. Giving birth soon, want to keep seeing my OB afterward, need the continuation of care forms to make this happen. No problem at all, she says. We'll get those in the mail, give it 5-10 days.
Then I was in the hospital for a week. When I got home, no forms. Hm.
When I was on the phone this morning to get Paddy all hooked up with his pediatrician, I asked by the way, where's that continuation of care info that was supposed to be sent? Oh, says today's chucklehead. They haven't been sent. *what* Excuse me? That was supposed to be done more than two weeks ago. Yes, but we'll send them today, and-- And is there a fax number I can send this to? Because there's no way in hell I'll be able to return them by mail by August 1st, even though I've been trying to arrange this for a month and you fuckers knew there was a deadline.
Now I get to fill out claim forms for any doctor visits after the 1st. Thanks for making my life more complicated, Blue Shield. As if I don't already have enough to do. Kindly go fuck yourselves.