Politics 2 and Custome Satisfaction
Tonight I canvased a nearby neighborhood (registered Dems only) for Obama.
It was at once a frigid and exhilarating experience. Now that I'm thawed out and back at my poor neglected macbook, I'm ready to..... cozy up with a pillow and sleep!
today was a big day. It started with breakfast with my manager's manager (the whole team pulled off the phone to have breakfast. awesome!) and the day was positively good. I received a bunch of comments from customers, and you know how much i love those =)
I ate so much at breakfast that I skipped lunch (and finished my book, Nei Gaiman - Anansi Boys) and generally didn't freak out. Oh did I mention I got $25 for helping out with our new training program? WIN!
[xx07xxxxxx] The Techline representative did an excellent job and was very helpful, much appreciated.
[xx07xxxxxx] This was my second call regarding the same issue.The first rep was not local and acted like I was bothering him. I asked him for his name several times and he mumbled it to me. He also did not correct the issue. When I called the second time and spoke with Paul, who went out of his way to resolve my problem and he took steps to make sure it didn't happen again. I appreciated his friendly and helpful manner. I was pleased to get such great service, considering the service I have received in the past has not been up to par.
[xx07xxxxxx] He was wonderful! Resolved the issue in less than 5 minutes!!! Fantastic service!
[xx07xxxxxx] The wait time was very long. However, the rep was a very sharp person and worth the wait.
[xx07xxxxxx] thanks for always being there
It was at once a frigid and exhilarating experience. Now that I'm thawed out and back at my poor neglected macbook, I'm ready to..... cozy up with a pillow and sleep!
today was a big day. It started with breakfast with my manager's manager (the whole team pulled off the phone to have breakfast. awesome!) and the day was positively good. I received a bunch of comments from customers, and you know how much i love those =)
I ate so much at breakfast that I skipped lunch (and finished my book, Nei Gaiman - Anansi Boys) and generally didn't freak out. Oh did I mention I got $25 for helping out with our new training program? WIN!
[xx07xxxxxx] The Techline representative did an excellent job and was very helpful, much appreciated.
[xx07xxxxxx] This was my second call regarding the same issue.The first rep was not local and acted like I was bothering him. I asked him for his name several times and he mumbled it to me. He also did not correct the issue. When I called the second time and spoke with Paul, who went out of his way to resolve my problem and he took steps to make sure it didn't happen again. I appreciated his friendly and helpful manner. I was pleased to get such great service, considering the service I have received in the past has not been up to par.
[xx07xxxxxx] He was wonderful! Resolved the issue in less than 5 minutes!!! Fantastic service!
[xx07xxxxxx] The wait time was very long. However, the rep was a very sharp person and worth the wait.
[xx07xxxxxx] thanks for always being there