NOOK
I just tried to change my email address with B & N on my B&N account. It is also where my NOOK is registered. So the customer service gal was being very helpful but finally said that they were not set up to change the email because your books are linked to your NOOK by your email address. That sounded strange since people must change their email addy quite often but... So she finally ended up canceling my account and setting up a new one with the new email address. Sigh. Then she sent me to the NOOK people. They said I should have seen them first then changed everything.
After wiping out everything on my NOOK (thankfully I had only bought 1 book, the rest was fan fiction and on my computer) we un-registered the device tried to register the NOOK with the new address. It said it was already registered and wouldn't go anywhere. After a lot of time on the phone, they are sending me out a new NOOK and I have to send them my old one back. However, I have to get it back to them within 14 days or they will charge me for it. Now, strangely it's not 14 days after I get the new one, but 14 days from today. If it gets here within their given time frame, 3-5 working days that won't be a problem. Lets just hope UPS doesn't have a problem.
Sigh. I just wanted to change my email address.
After wiping out everything on my NOOK (thankfully I had only bought 1 book, the rest was fan fiction and on my computer) we un-registered the device tried to register the NOOK with the new address. It said it was already registered and wouldn't go anywhere. After a lot of time on the phone, they are sending me out a new NOOK and I have to send them my old one back. However, I have to get it back to them within 14 days or they will charge me for it. Now, strangely it's not 14 days after I get the new one, but 14 days from today. If it gets here within their given time frame, 3-5 working days that won't be a problem. Lets just hope UPS doesn't have a problem.
Sigh. I just wanted to change my email address.