May 07, 2001 12:23
Wow, it's just been a horribly shitty day so far.
Last week, Ty and I agreed that since I had finals this afternoon (1:30-3:30 and 4:30-6:30), he would come in after noon and take over the help line for his last day, and I would come in the morning. I told everyone at Saxon who asked that he would be here in the afternoon if they wanted to come by and say goodbye. On Friday afternoon, I left a new voicemail message for the helpline saying the hours were now 11-5. So I walk in this morning a little after 10, and Ty's sister is here saying, "Oh, I didn't think you'd be here today." Turns out Ty showed up at 9... Which is not a bad thing in and of itself, except for the fact that he WILL NOT stay late (because he's a fucking slacker) and therefore there will be a lot of messages left in the afternoon today when we're SUPPOSED to be open and when he's SUPPOSED to be here. So tomorrow morning I'm going to have many many calls to return left by people who believe that they should have had their calls taken before 5 yesterday. *sigh*
If he could have just done what we agreed upon, MULTIPLE TIMES, I would be in a much better mood.
And of course I get in here and take a call by the infamous Diana Coher, who is this mother trying to teach herself Advanced Math who has no memory retention skills at all. She's a wonderful lady, but she just canNOT learn math. There are times when I want to hang up on her rather than hear another confused nonsensical sentence. Sometimes I just want to cry when she asks for help on a problem that I basically walked her through 5 minutes earlier.
Well, Ty left for lunch and calls are coming in, so I have to go now. Soon I'll leave for my finals and probably not make the day any better. BBL.
saxon,
ou