(no subject)
Background.
I work in a music store, finding you the song you heard on the radio. It may have had the word love in it... or glove.
Act 1. 0900.
Team Member calls in sick. Managers RDO - she is also currently unreachable by phone. I'm left to work a 9 hour day, no lunch break.
Act 2. 15003.
Phone rings, and it is a regular customer who generally timesucks a good 15 minutes just asking about what stock we have in store. There's no one else in store, so I'm not particularly fussed, and go about searching for his DVD whims. TS (time suck) is also known for dropping a few grand in store, so his TS now, works out equally in the end.
Act 3. 1510.
I'm still on the phone with TS and I smile at another customer as she approaches the counter, while making the (what I've always assumed to be) universal sign for 'hi, I'm on the phone, won't be long'. TS is still rattling off his list and I'm still checking his requests on the computer.
Act 4. 1512.
TS is still going, I'm still searching, and Lady is getting impatient. I start to attempt to end TS's call, mentioning that I'm the only one in store and that there are customers waiting, in the little chat that we're having as I wait for his stuff to search on our computers.
Lady starts to yell at me 'Would you like me to come back another time that's more convenient for YOUUU.'
I don't even get a chance to put TS on hold to apologise, before she storms out of the store calling me a rude bitch, and swearing never to return, all at the top of her voice.
I apologise to TS for the interruption, and we finish up with his list.
Act 5. 1530.
Now off the phone with TS, and serving other customers. I'm looking for a cd for a customer, and stormer-outerer from before storms back in.
She starts yelling again, I'm still a rude bitch, she's still never shopping here again - but alas, what is this in her daughters hand? It appears to be a case for High School Musical 3, and against her promises to never return and shop with us, she does.
Hold up lady. I'm the rude one? Buh!?!
I work in a music store, finding you the song you heard on the radio. It may have had the word love in it... or glove.
Act 1. 0900.
Team Member calls in sick. Managers RDO - she is also currently unreachable by phone. I'm left to work a 9 hour day, no lunch break.
Act 2. 15003.
Phone rings, and it is a regular customer who generally timesucks a good 15 minutes just asking about what stock we have in store. There's no one else in store, so I'm not particularly fussed, and go about searching for his DVD whims. TS (time suck) is also known for dropping a few grand in store, so his TS now, works out equally in the end.
Act 3. 1510.
I'm still on the phone with TS and I smile at another customer as she approaches the counter, while making the (what I've always assumed to be) universal sign for 'hi, I'm on the phone, won't be long'. TS is still rattling off his list and I'm still checking his requests on the computer.
Act 4. 1512.
TS is still going, I'm still searching, and Lady is getting impatient. I start to attempt to end TS's call, mentioning that I'm the only one in store and that there are customers waiting, in the little chat that we're having as I wait for his stuff to search on our computers.
Lady starts to yell at me 'Would you like me to come back another time that's more convenient for YOUUU.'
I don't even get a chance to put TS on hold to apologise, before she storms out of the store calling me a rude bitch, and swearing never to return, all at the top of her voice.
I apologise to TS for the interruption, and we finish up with his list.
Act 5. 1530.
Now off the phone with TS, and serving other customers. I'm looking for a cd for a customer, and stormer-outerer from before storms back in.
She starts yelling again, I'm still a rude bitch, she's still never shopping here again - but alas, what is this in her daughters hand? It appears to be a case for High School Musical 3, and against her promises to never return and shop with us, she does.
Hold up lady. I'm the rude one? Buh!?!