Jul 11, 2010 09:31
Started off great. Borrowed my nephew and his car and headed to Brooklyn. Found everything I wanted, got it home and assembled. Discovered that the Besta Shelf Unit requires one more extra shelf than the two I bought for efficient DVD storage. Went online this morning, figuring I'd have one mailed.
$21 shipping to mail a $3 item that fits in a Jiffy bag? Wow. Tried to call to vent a little. Noticed the call center times are "E.S.T.," which is sloppy. It said the center was open after 9; called at 9:10. Electronic voice explained that rotary phone users could hold for an agent. I did that, and at the end of the announcement, the machine hung up on me.
Grrr.