Starship + JCAHO = FAIL...
I finally finished the part of the entry about where 006 came down, but I'm trying to finish the other half. I didn't have it in me tonight, so I saved it and thought to share this. I came into work this morning, oddly disconnected. I had emails this morning, a plethora of them. Some were forwarded around with the finality of "THIS IS JESS' #1 PRIORITY" so I buckled down with my lists and got to it.
Basically, the Starship realized they were not pulling any money for mental health services. After this was happening for the past year, they finally put their foot down. In my attempt to help, I went through 15 pages (which equates to roughly 375 clients) and pulled all of their insurances to see if they were up to date, if they owed balances, if paperwork had been completed, etc. I found a total of 155 clients, forwarded it to my superiors on Friday evening, then bounced for the weekend.
This email apparently circulated throughout the company during my weekend, so I came back to the PRIORITY conversation. So I arranged my papers, and was about to start that when another email came through which was basically "DON'T WORRY ABOUT THE OTHER THING; THIS IS JESS' #1 PRIORITY!"
This prompted me to walk into Beecey's office and be like, "I'm trying to adjust to the idea that things change everyday, but do you think we could work on a day-by-day basis instead of hour-by-hour?"
Beecey's head looked like it was about to pop off. Despite her inability to process the English language (she often parrots back what I say when I want her to actually advise me), I think she may work out. She was irritated as all hell because of all this bumping around.
Now, let me talk about JCAHO. For those of you not in the health-ish fields, JCAHO is basically the folks who come around and conduct accreditation. JCAHO used to make my life a living hell at the House, and Caterpillar can attest to this; we were auditing charts, having clients clean the house, and generally walking around in a panic for a good couple of weeks. Our charts would start the auditing process and then we would go into a hard-core cleaning mode so we were well prepared by the time JCAHO showed up to see if we would continue to be accredited.
Now, it's that time of year for the Starship.
Which they just figured out, like, yesterday.
Which is what changed all of my priorities apparently.
So, now I'm bumping and moving clients, Sgt. Slaughter is having a general conniption, and Microsoft Outlook was orgasming over itself because of the flurry of emails going back and forth.
I'm also mad at JCAHO because now it's not the Sherpa; I'm being cock-blocked by JCAHO. Due to the fact that they're coming into town, Hustla is working 24742038029 hours and basically can not come over for some good old-fashioned punctuation.
Stupid JCAHO.
However, I am so glad that my brain/professional clinician-ism no longer cares anymore. I just sat there this morning basically being like, "Really. Hmmm," and started bumping around schedules. I stopped caring a long time ago, which I think was highly beneficial to me not jumping into the harbor. I seriously doubt that JCAHO will directly affect me; I don't think I'll be answering questions and if I am, I got my shit on lock. Otherwise, the flurry of people running around, the amount of binders being tossed, and the Big CEO going all "BLAAARGH" means that we'll be done with accreditation soon, and then maybe my life will go back to semi-normal...
... nah, probably not, but YEE HAW.
Basically, the Starship realized they were not pulling any money for mental health services. After this was happening for the past year, they finally put their foot down. In my attempt to help, I went through 15 pages (which equates to roughly 375 clients) and pulled all of their insurances to see if they were up to date, if they owed balances, if paperwork had been completed, etc. I found a total of 155 clients, forwarded it to my superiors on Friday evening, then bounced for the weekend.
This email apparently circulated throughout the company during my weekend, so I came back to the PRIORITY conversation. So I arranged my papers, and was about to start that when another email came through which was basically "DON'T WORRY ABOUT THE OTHER THING; THIS IS JESS' #1 PRIORITY!"
This prompted me to walk into Beecey's office and be like, "I'm trying to adjust to the idea that things change everyday, but do you think we could work on a day-by-day basis instead of hour-by-hour?"
Beecey's head looked like it was about to pop off. Despite her inability to process the English language (she often parrots back what I say when I want her to actually advise me), I think she may work out. She was irritated as all hell because of all this bumping around.
Now, let me talk about JCAHO. For those of you not in the health-ish fields, JCAHO is basically the folks who come around and conduct accreditation. JCAHO used to make my life a living hell at the House, and Caterpillar can attest to this; we were auditing charts, having clients clean the house, and generally walking around in a panic for a good couple of weeks. Our charts would start the auditing process and then we would go into a hard-core cleaning mode so we were well prepared by the time JCAHO showed up to see if we would continue to be accredited.
Now, it's that time of year for the Starship.
Which they just figured out, like, yesterday.
Which is what changed all of my priorities apparently.
So, now I'm bumping and moving clients, Sgt. Slaughter is having a general conniption, and Microsoft Outlook was orgasming over itself because of the flurry of emails going back and forth.
I'm also mad at JCAHO because now it's not the Sherpa; I'm being cock-blocked by JCAHO. Due to the fact that they're coming into town, Hustla is working 24742038029 hours and basically can not come over for some good old-fashioned punctuation.
Stupid JCAHO.
However, I am so glad that my brain/professional clinician-ism no longer cares anymore. I just sat there this morning basically being like, "Really. Hmmm," and started bumping around schedules. I stopped caring a long time ago, which I think was highly beneficial to me not jumping into the harbor. I seriously doubt that JCAHO will directly affect me; I don't think I'll be answering questions and if I am, I got my shit on lock. Otherwise, the flurry of people running around, the amount of binders being tossed, and the Big CEO going all "BLAAARGH" means that we'll be done with accreditation soon, and then maybe my life will go back to semi-normal...
... nah, probably not, but YEE HAW.