Comments | jayakrishnan: Xtend IVR now supports Synway, Donjin and NMS

jayakrishnan

Xtend IVR now supports Synway, Donjin and NMS

Aug 16, 2007 18:33

The latest release of Xtend IVR now supports the following voice cards and api.

New:

Dialogic HMP (SDK 6.0)
Synway (SynCTI 4.7)
Donjin (NADK 1.8)
NMS (Natural Access 2005-1)

Existing:

Dialogic (SDK 5.1.1)
Dialogic (SDK 6.0)
Diva Server (SDK 4.0)
Ai-Logix (SDK 3.8)
Telephony API 2.1 [Half-Duplex]
Telephony API 2.1
Multimedia Wave Driver
( Read more... )

Comments 13

OK, you sold me anonymous August 27 2007, 09:11:14 UTC

I want to try the IVR developer edition but I'm not sure if my PC is properly setup. I don't have TAPI or SAPI or any other VR/TTS software on my system but would gladly install it if required. I not have any special boards or multimedia hardware. I do have Skype, speakers, and a microphone. I am a professional C# developer (and about 20 other languages) with skills related to databases, connectivity, web development and a decent amount of experience making Microsoft Agent the user interface to a demo application. I've also spent some time with the Skype API and plan to produce some products for that market.

So if I want to download your free developer environment and try to build something for commercial sale, what else do I need to write and test an IVR solution besides skype and my existing VS2005 developer tools? Thanks!

Re: OK, you sold me jayakrishnan August 27 2007, 13:02:27 UTC

A normal Windows PC 2000/xp/2003 with Multimedia should be more than sufficient. You need SAPI installed only if you are using TTS / Speech Recognition. TAPI is not required. Xtend IVR degrades gracefully in their absence ( ... )

Re: OK, you sold me anonymous August 28 2007, 00:57:45 UTC

Thanks for the prompt response. Skype uses G729, which compresses inband DTMF into a stream which which is difficult to process. How are you handling this, or for all Skype operations would you recommend using TTS/VR?

For development and testing we plan to use SkypeIn/SkypeOut with PSTN, and Skype<>Skype if possible ( ... )

Re: OK, you sold me jayakrishnan August 28 2007, 10:39:46 UTC

Skype also provides DTMF via "CALL DTMF " event. This is processed to obtain the relevant DTMF keystroke. TTS/VR can be used if required but DTMF works fine.

For development and testing, you can use our Developer Edition that provides a simulated on-screen phone using which you can completely develop and test the IVR. There is no need to use Skype for this.

The Developer Edition also includes an 1 port runtime which will work with all supported voice cards including skype.

Yes, Xtend IVR Developer Edition can be used to build fully functional IVR solutions that can be developed, tested and demoed without the need for additional hardware.

Desired development environment is Windows 2000/XP/2003 with Multimedia support (Speaker/Mic).

Thread 9

I HAVE A QUERY anonymous December 16 2009, 06:19:12 UTC

I am using donjin analog board where i want to make an outbound call. when i am running it the call is made and ringing but when we pick the call it disconnects. can u provide me any help in setting the ring back frequiencies for this purpose.

thanks for the help

Re: I HAVE A QUERY jayakrishnan December 16 2009, 10:25:37 UTC

If you are using Xtend IVR, please send an email to support(at)xtendtech.com and we would be glad to help you out with this issue.

anonymous July 9 2015, 11:43:12 UTC

Does Xtend support donjin keygoe 3.0

jayakrishnan July 10 2015, 07:13:24 UTC

Xtend IVR had supported keygoe 2.3.0. We do not have plans to support 3.0 at present due lack of customer demand in our focus market segments.