The continuation of the worse night/day ever...
So after I had to deal the the "Customer serive is dead" lady, a group of people came in that had two reservations, one was held with a credit card and the other was on a 4 p.m. hold. They wanted ajdacent rooms and had called to confirm their reservations just two days ago. Well, our staff in it's infinate wisdom decided that the 4 p.m. hold room needed to be cancelled at 4 p.m., so when they came in later last night, they were pissed because they only had one room reserved. Well, I got on the phone, found them two doubles, one non and one smoking for two days at a different hotel (for a cheaper rate) and sent them down the road. Needless to say I was over working at the Ramada at that point. The night couldn't get any worse...right?? Wrong!!
At 3:30 a.m. a guy came to the desk and asked to borrow a pen. He stood at the desk and wrote the note, a guy came in to get a room, which I took care of, then the 'note' guy walked over by the pay phone and asked for the number for a cab. I told him, and finished with my check in. After the check in was complete, the 'note' guy came to the desk and said, "I can't read this, can you read it to me?" I read it aloud to him, "Robbing you. I don't want to harm you. Give me the money." At first I was concerned that he had been robbed, then he said, "That's for you." I was on the phone with ineyjoe at the time, and said, "I've got to go...bye" and hung up. I handed the note back to the guy, and just looked at him (frankly, I couldn't believe this was really happening). I must have given him a strange look because, he said, "I don't want to hurt you, just back up." He then looked toward the back part of the building, said "Come on!" (I thought he was talking to someone that might have been around the corner.) He then placed his left hand down by his left hip. I thought he had a gun, so I back up from the counter. He jumped up and leaned over the counter, opened my cash drawer, grad the money, and bolted out the door. By the time he was in the parking lot, I was on the phone with 911. After I'd given my description of the guy, the dispatcher said to hold for a minute. At that point I I was at the end of my rope and said, "It is okay to cry now?" She said, "Yes. You go right ahead." I didn't.
Reader digest condensed version: the cops came, the manager came over, the owner of the security company came...and I've told so many people the entire sotry that I so over it. Sorry folks. Suffice to say, it was a terrible evening. I didn't even get to start my audit until around 5:30 a.m. But, I just wanted to do something normal and get the hell out of there.
Fast forward to this afternoon when Jon, Amy and I are on our way to pick up the sofa bed that Mom got me off of eBay. We take Ron's truck and make it to the first toll booth. As we're going through the toll booth, the truck dies. It won't go anywhere. I finally get it started again, and it sounds terrible and will creep up to 40 mph, after that it's fine. Well sort of fine, but not really. We make it to the Phillips 66 at Chickisha, and I call Mom. I had a small melt down from the night and day's events and she tells me that she'll be there as soon as she can. When she arrives, we dicide to take the truck to Ron's brother Jim's house and leave it there. If I hadn't been so stressed out over everything that had happened, it might have been funny. It died several times on the way over (everytime we would slow down, in fact). We finally get to the house, and I get out of the car and yell, "I need a young priest and an old priest...the power of Christ compells you, the power of Christ compells you."
What else can you do at this point but laugh about it all. I feel like I've been put through the wringer today and all I really want to do is sleep. Mom called a few minutes ago and asked me out on a date. Dinner and a movie. She offered to take me to Lone Star or Outback, but I'm fine with going to Los Tres and eating enchilladas. She had talked to Ron, and he told her that this had happened before, but it had healed itself. Obviously not. Oh, well. This too shall pass.
Final thoughts:
Does anyone have any Motrin or Aleve? I could use about 2000 mgs right about now.
That is all. (I hope.)
At 3:30 a.m. a guy came to the desk and asked to borrow a pen. He stood at the desk and wrote the note, a guy came in to get a room, which I took care of, then the 'note' guy walked over by the pay phone and asked for the number for a cab. I told him, and finished with my check in. After the check in was complete, the 'note' guy came to the desk and said, "I can't read this, can you read it to me?" I read it aloud to him, "Robbing you. I don't want to harm you. Give me the money." At first I was concerned that he had been robbed, then he said, "That's for you." I was on the phone with ineyjoe at the time, and said, "I've got to go...bye" and hung up. I handed the note back to the guy, and just looked at him (frankly, I couldn't believe this was really happening). I must have given him a strange look because, he said, "I don't want to hurt you, just back up." He then looked toward the back part of the building, said "Come on!" (I thought he was talking to someone that might have been around the corner.) He then placed his left hand down by his left hip. I thought he had a gun, so I back up from the counter. He jumped up and leaned over the counter, opened my cash drawer, grad the money, and bolted out the door. By the time he was in the parking lot, I was on the phone with 911. After I'd given my description of the guy, the dispatcher said to hold for a minute. At that point I I was at the end of my rope and said, "It is okay to cry now?" She said, "Yes. You go right ahead." I didn't.
Reader digest condensed version: the cops came, the manager came over, the owner of the security company came...and I've told so many people the entire sotry that I so over it. Sorry folks. Suffice to say, it was a terrible evening. I didn't even get to start my audit until around 5:30 a.m. But, I just wanted to do something normal and get the hell out of there.
Fast forward to this afternoon when Jon, Amy and I are on our way to pick up the sofa bed that Mom got me off of eBay. We take Ron's truck and make it to the first toll booth. As we're going through the toll booth, the truck dies. It won't go anywhere. I finally get it started again, and it sounds terrible and will creep up to 40 mph, after that it's fine. Well sort of fine, but not really. We make it to the Phillips 66 at Chickisha, and I call Mom. I had a small melt down from the night and day's events and she tells me that she'll be there as soon as she can. When she arrives, we dicide to take the truck to Ron's brother Jim's house and leave it there. If I hadn't been so stressed out over everything that had happened, it might have been funny. It died several times on the way over (everytime we would slow down, in fact). We finally get to the house, and I get out of the car and yell, "I need a young priest and an old priest...the power of Christ compells you, the power of Christ compells you."
What else can you do at this point but laugh about it all. I feel like I've been put through the wringer today and all I really want to do is sleep. Mom called a few minutes ago and asked me out on a date. Dinner and a movie. She offered to take me to Lone Star or Outback, but I'm fine with going to Los Tres and eating enchilladas. She had talked to Ron, and he told her that this had happened before, but it had healed itself. Obviously not. Oh, well. This too shall pass.
Final thoughts:
Does anyone have any Motrin or Aleve? I could use about 2000 mgs right about now.
That is all. (I hope.)