Ask the right question
I encourage all of you who are occasionally assaulted by horribly irritating questions to spread this around:
http://lifehacker.com/software/communication/geek-to-live-the-art-of-asking-191451.php
From the article:
"If it's obvious that you haven't put any elbow grease into researching your question yourself, folks are a lot less likely to help you -especially on mailing lists. Make sure you do a good faith run through the user guide and search the web before you waste other people's bandwidth on an issue you can solve yourself."
http://lifehacker.com/software/communication/geek-to-live-the-art-of-asking-191451.php
From the article:
"If it's obvious that you haven't put any elbow grease into researching your question yourself, folks are a lot less likely to help you -especially on mailing lists. Make sure you do a good faith run through the user guide and search the web before you waste other people's bandwidth on an issue you can solve yourself."