GoldenHeart22 Scammer

Mar 24, 2011 22:53

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Spam> Scam/Fraud

On March 7th, 2011 I purchased a DVD boxset from the user goldenheart22. You can view the conversation we had through the comments on her journal that can be found here. But I'm just going to paste the important parts here. If she deletes the journal/comments or tries to argue with me about it, I can provide the screencaps.

Me: *****
Her: *****

Here she said that she recieved the payment AND that she would be sending them off on Monday, then next day.
3/7/2011
"Damn! That was super fast payment! The fastest payment I've ever seen! You should get a medal for doing that! Haha No, I won't forget the tracking #! Ok! I have your shipping address too! I'm shipping it tomorrow at 3 PM (central time). Expect it soon (with tracking # on it)! Thank you for your business dear! Come back soon!"

Here are some screencaps of my paypal and bank account






I waited a few days before leaving another comment on the journal, asking about the status on the packages and the tracking number.

3/10/2011
"Hey I don't mean to be a pain or anything but you had told me that you would send my purchase off on Monday and that you would give me a confirmation. I haven't heard back from you since then though. Would it be possible to have some kind of an update please?"

Receiving no response on that, I noticed that she posted another journal about the items that same day. Worried, I contacted her through YouTube since she left a link with a video of all the things that she was selling. Here is the conversation. (I've left out parts of the messages because she was ranting about being bullied online and I was trying to help her with it. Although I'm not really sure if I believe her at this point.)






























3/12/2011
"The DVDs didn't come today either.. Could you please provide me with the tracking number that you had promised when I bought them? ): I'm getting a little worried.."

"Hey I don't mean to be a nag or anything but I can see that you've been online after since I've sent my last message. I feel like you're just ignoring it. Could you please let me know what is going on? Right now I can only assume the worst since you're not letting me know the status on anything. I had requested a tracking number and you said you would provide one, but never gave it to me.. This isn't anything personal, I've been ripped off by people before who have done this similar pattern and would like to not repeat it. Please get back to me by this Sunday at the latest, or I will have to file a claim."

3/12/2011
"I'm sorry. For the "online" thing my computer can save my log ins and keep me logged in even if I shut off the internet and/or the computer. I always look like I'm logged in because I've never bothered to log out of my accounts so it just keeps me logged in no matter what. That way I can just skip the log in stuff and such.
Sorry about the information. I'm contacting the post office about that stuff since I've dug through the entire mess of my house and haven't found the tracking number. They've helped me find old tracking numbers before and I know they will again. No, not trying to rip you off. That's the last thing I want to do to someone. Also something weird happened about the bank transfer of your money. The emails said that your payment cleared except that my BANK didn't see any deposits by anyone. I called them to double check that your payment went into my account. They said "no we don't see an recent deposit except on your payday. I hate my bank. They said the last time there was a deposit was two weeks ago when I deposted my paycheck but no online transfers since then. I need to check with my bank and see what's going on with them. There seems to be something fishy going on here (again). I keep having issues with my bank and money transfers. I think there's something going on with my bank and such. Sorry about this. I just learned about it ealier. It's an inconvenience with me and you. As soon as I can figure out if the post office can find the tracking number I'll give it to you and as soon as I can sort out. Sorry again."

3/13/2011
"On my records it says that it went through to your paypal. It was also taken out of my bank account, and if you want I can provide screencaps to show? As for your bank I have no idea if those would help with that. I know that transferring money from paypal to my bank account can take 3-5 business days, and that's if your paypal is connected to your bank account. As far as I know, it doesn't automatically transfer to your account. You have to go in and tell it to. I hope that this helps and you can get it all sorted out. I also don't want to sell my VHS if the DVDs can't get to me and I already have 2 people interested in two of them XD; Hopefully they'll get to me tomorrow..
And the online thing? XD; Your YouTube makes alerts for everyone when you fave/upload/like anything. That's how I'm able to tell ^^;;"

3/14/2011
"The DVDs didn't com today either, and if they were sent off on Tuesday like you said they were they should have come last week. I really need you to provide me with a tracking number by tomorrow at the latest. I can't afford $30 to just go out the window like that. Please respond as soon as possible."

3/15/2011
"Since you've taken a week to get a hold of the post office, I've taken the liberty of calling them myself. They are investigating the package right now. If you have any information regarding it, I request that you send it to me asap to avoid any other miscommunications. You had told me that you sent it on Tuesday of last week, and that it should arrive within 2-3 days. Hopefully there won't be any issues and the package will arrive today. Please get back to me ASAP."

"Alright, you're not letting me know anything. I haven't received a response from you for three days. I've sent two messages before you went online again, and I can see that you "liked" and "faved" a video only 45 minutes ago. I don't see why you can't respond to any of my questions while you're online and its extremely aggravating. You have no prior feedback that I can see, and there are other things that I've mentioned before that have made me uneasy about trusting you. You can refund my money now and if the DVDs do arrive I'll send the money back. I have almost 50 reports of POSITIVE feedback. But as far as I know, you might not have even sent them at all. I'm going to give you one more day to respond. If you don't have any sort of proof that you've sent the DVDs off to me, or don't even try to respond, I'm going to file a claim with paypal. Which will in turn give you a negative mark on your overall feedback."

3/16/2011
"I can see that you were online 3 hours ago ans posted that long rant. If my purchase doesn't arrive today, I'm filing a claim with paypal. I'm sorry that its come to this, but I'm tired of you ignoring my messages and you have not been helpful at all. I'm not going to pay for something I haven't gotten. If you want me to delete the claim, get in touch with me."

3/17/2011
"You've been ignoring my messages for 5 days. I've already told you that I can see when you're online, and you posted the one page rant. If you fail to respond to this message by tomorrow, I'm going to not only escalate the claim on paypal, but have you put on every blacklist on LiveJournal. I bought the DVDs and would like to get them, but looking at all the circumstances the only conclusion that I can come to is that you never sent the DVDs and you are avoiding answering my questions. Please get back to me ASAP."

3/18/2011
"I'm not avoiding you. I have somethings going right now that are taking priority over selling merchandise and shipping. I have been contacted by my bank saying that whoever bought something from me and have deposted money into my account, they have been refunded 100%. It doesn't matter what you bought except that they took the money from my account and gave it back to you. I would like it that you don't threaten me again. It's just one more person on YT that doesn't like me which is ok by me. Recent events have made me realize that I reconsider my friends and contacts on YT and other sites. You're not the only person threatening me with something new. It's not even scary anymore, seeing as every other person landing my page has left a threat. If you'd like to get them I'd be glad to send them just don't threaten me with something yayaya. I'm not exactly the forgiving another person threatening me on YT type of person considering recent threats, insults, trolling, blackmailing, stealing, and internet cyber bullying kids of events.
Nor am I in a good mood at 1 am. If you'd like the dvds I'd be glad to send them, just as soon as I find a box in my mess of an apartment. I did, however, warn that it takes time for me to ship things out."

3/18/2011
"Just want to let you know I don't hate you. I'm just really aggravated about my purchase. I want to get those items from you, that's why I sent my payment so quickly. And I'm sorry about all the drama you're going through. But you have to keep better communication with your customers."

"Oh and one more thing. About the bank? I haven't received any sort of refund on my end. ): I can take screencaps to show you if you want me to. Tell your bank to not be dumb."

3/19/2011
"Just letting you know, this isn't a threat. I'm sure the other person is upset that their package hasn't arrived as well, because you did say in your comments to us in your journal that you were sending them off a week before this past Monday. This is what happens when you don't keep proper contact with your customers. It might be a good idea to get in touch with them and tell them the truth about everything going on since a Mod is involved now.

Just giving you a heads up!"

Then I recieved a message from the Mod stating that she had left a post stating the following:

"I need to confess something. Seriously. Due to the fact that I didn't get the money in time to get rent into my landlords or to shipt things I can't stay here anymore. I got evicted. Boo hoo right? Wrong! Hahaha I didn't get my rent money to my landlords but whatever. I am still here bitches and they agreed to take my rent out of my next paycheck.! Whoo hoo~!

Now to the POINT of this journal:
I have't sent anything to anyone I owed thus far, yea someone caught me red handed on that. Whatever! Thus the bank took all the money I was to refund people right out of my bank account with or without my permission. They can do that. Not too deepened by that fact. It just means I don't have to bother shipping jack shit to anyone! (Excuse the laguage...it's late right now.) If, by saturday or monday, you don't get your full refund then don't come running to me. It's not longer my business! xD

Lastly if you're next in line for the Uranus doll, the CCS wand, AND / OR the SM movies PLEASE see me IMMEDIATELY! You're next to own that stuff! PLEASE SEND ME A PM / COMMENT IN MY YT ACCOUNT on that "for sale" video!! Do not PM / bitch to me / flame me here! It does no good as most have come to see.

P.S. Don't bitch to me. I'm a seller. I'm not a free counselor to ease your loss(es). If you're still interested in the products you bought and you got refunded please contact me on my YT VIDEO where I can get your emal, shipping address, and such. I now have the funds to ship things out. It takes time to ship things out. Don't come bitching to me because you bought something 5 days ago (or 2 weeks ago) and it's not there yet.

Remember: I'm putting MY LIFE on hold to be a seller! Do not expect me to be patient since I have other things going on at the moment here....like getting ready for a road trip next weekend which I'm extremely excited about! =D

Want my MSN so we can talk directly without the mubble jubble? PM me on my YT messages and I'll let you know how to get my info! If I'm not on my MSN then I'm either on my YT replying to messages, on here posting another journal, or off at work and road trips. I'm always logged into MSN because I don't turn off the computer. It's not illegal to do that. It's MY business. It's a free country here in the USA!

Anything else? Contact me on YT or MSN. DO NOT contact me here. This is for posting my "items for sale" only! It has become quite a hasstle to keep messages and replies on 2 different accounts & in 2 sites. One site is hard enough to keep track of. I prefer, if you have a comment (no bitching / spam / flaming) that you contact me on YT or my MSN! There is no longer an emergency to sell the merchandise I have now. Also, due to recent won items on eBay I have a CCS DOLL with her outfits and wand. Does anyone want her? I'm not into the CCS dolls. Let me know on my YT PMs!

Otherwise enjoy the eye candies!

EVERYTHING IN THIS VIDEO IS FOR SALE!! Nothing is on hold or sold!

^_^

http://www.youtube.com/user/cutechong?feature=mhum

Don't forget to press the play on the screen! ^^; Heehee....BYE!

Jenny~ "

~

3/19/2011
"I want your MSN now. You never refunded me, and I can provide proof via sreencaps. If you sell those DVDs to anyone else, the Mods are going to ban you and are already very close to doing so. Please send my DVDs either today or Monday at the latest WITH a tracking number.
I have been more than patient with you. It has been two weeks and you lied about "losing the tracking number" and even sending it off at all. You NEVER warned me about the shipping taking a while. I've screen-capped our comments in YOUR journal. Go take a look at them yourself. I have all the proof I need to take legal action against you.
If you don't respond immediately, I'm going to let the mods know on there to just ban you, and report you on youtube as well as continue with my claim on paypal. There was nothing wrong on my end. You yourself even said that you received my payment immediately."

3/21/2011
She gave me her MSN which I immediately added to my contacts

3/23/2011
I gave her my MSN in case for some reason my MSN wasn't working.

3/24/2011
"The claim you filed is considered closed by PayPal. That's the message I got on this end. I decided, by my own will, that you're just too hard to deal with as a customer and I refunded you so you have no more grounds for threats of any sort and no more reasons to complain about anything. Since I got a message saying that I've refunded you that will be that. I haven't ignored any of your messages, no matter how many times you keep saying so. I'm going to consider actually ignoring your messages from now on until you have something worth reading. Throwing a fit at me when I didn't get the item to you within 24 hours which in reality isn't possible, and then throwing a threat at me by getting authorities involved and then saying you're going to take legal action right after throwing a fit and get me banned from a group I admire only because I didn't follow suit to every whime you demanded, that's far from my pay as a seller, I'm patient with my customers and their thought but when you moved from patience to threats I stopped my willingness. I'm no one's personal bitch fit fixer. I intend to sell to buyers who are more considerate than someone who doesn't appreciate the time and effort I put in on my end even if I am a procrasonator. I put my life on hold to sell to fans who would take care of my items after they leave my care. I put time and effort into my part only to get bad mouthed and threatened to. That, to me, is a waste of time. I don't consider you a bad SM fan or a bad person for that matter, but I do consider you a bad customer and will inform future sellers to watch it with you if you intend on following that (another) threat. Please don't throw anymore threats at anyone else, myself including, since you don't have anymore reasons to do so; seeing as you've been refunded already today. I suggest you get the wanted dvds from someone who is willing to put up with your legal threats and other jargans while I go back to trying to earn money on my end. I put time and effort into selling things and I don't intend to waste my time putting up with uselessness.
I never said you were stupid or belittled you in anyways so don't put words in my mouth like the average troll does. I made a sale with someone else yes, but the Sailor Moon doll was what they were after. It had nothing to do with dvds. That person also wanted to see if the other wands were available. As far as the dvds went, no one else was interested seeing as right on the video they are marked as sold until I refunded you today.
P.S. The only person I redeem myself to is God and Jesus. Please don't put yourself on that road. As a christian and a previous full flegde sinner and non-believer I've been on both sides of the fence in that case so when I say I know what life is like with and without God I literally know. I don't suggest you ask people, or force anyone, to get redemption from you or anything of the like. Just a fair warning in that light. I take that kind of talk very seriosly."

She has yet to respond since then, and has actually made another "sale" with another user on YouTube. She has nothing but a liar. I did receive my refund finally, but she is still not a trustworthy salesperson. Worst customer service that I've EVER encountered.
Here is the screencap to show that she FINALLY refunded me.



Also please feel free to take a look at the contradictions in her journal here.
I left a comment but it was quickly deleted and she left another rant, please see for yourself.


Click to make it bigger :3

boxset, fraud, sailor moon, box, scammer, moon, dvd, goldenheart22, sailor, set

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