(no subject)
A quote that I came across while surfing the net.
From 'Speech by Minister at the Launch of the Customer-Centric Initiative (CCI) for the Healthcare Sector'
"Another lady patient who had knee joint replacement wrote in about her experience in the TTSH physiotherapy department and I quote: “Though this department is visibly very stretched because of the large number of referrals, I was given the best possible care which came in the form of Mr Keith Adam, who was assigned to my case. He was very knowledgeable, patient and gave all his patients the emotional support to get through this difficult road to recovery. This was in contrast with other hospitals where patients who cannot follow-up the exercise regiment were treated as if they were “time-wasters”, causing many to drop off the physiotherapy programme prematurely. Based on my experience, physiotherapy sessions are a critical part of the recovery process. However, let’s not forget that the emotional support is equally as important because the therapy sessions can be traumatising and indeed painful. Having an understanding therapist helps a great deal. The Ministry of Health and TTSH management really need to give physiotherapists due recognition when they have done an excellent job and TTSH’s Mr Adam is a shining example.”
:))))))
I hope to be one of the physiotherapists who receives recognition from the patients, and I want to be one who make therapy sessions very interesting and fun thus patients would love to go for my sessions.
Btw, thats our CE hahahaa.
From 'Speech by Minister at the Launch of the Customer-Centric Initiative (CCI) for the Healthcare Sector'
"Another lady patient who had knee joint replacement wrote in about her experience in the TTSH physiotherapy department and I quote: “Though this department is visibly very stretched because of the large number of referrals, I was given the best possible care which came in the form of Mr Keith Adam, who was assigned to my case. He was very knowledgeable, patient and gave all his patients the emotional support to get through this difficult road to recovery. This was in contrast with other hospitals where patients who cannot follow-up the exercise regiment were treated as if they were “time-wasters”, causing many to drop off the physiotherapy programme prematurely. Based on my experience, physiotherapy sessions are a critical part of the recovery process. However, let’s not forget that the emotional support is equally as important because the therapy sessions can be traumatising and indeed painful. Having an understanding therapist helps a great deal. The Ministry of Health and TTSH management really need to give physiotherapists due recognition when they have done an excellent job and TTSH’s Mr Adam is a shining example.”
:))))))
I hope to be one of the physiotherapists who receives recognition from the patients, and I want to be one who make therapy sessions very interesting and fun thus patients would love to go for my sessions.
Btw, thats our CE hahahaa.