First customer rant of the season....
AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH FUCK YOU LADY!
I just spent 10 minutes on the phone trying to ask this lady if she still wanted us to her lawn/yard/grass because when we went out, there was already fert in the yard, so we weren't sure if she did it herself or hired someone else (we also didn't service so we wouldn't scorch the damned grass). So first she tells me I'm talking too fast. I slow it down, making sure to anunciate for the lady, who I'm trying my ass off to be patient with because she is OLD AND DEAF, but she wore me down very quickly. She still couldn't understand ANYTHING that I said, and made me spell everything, like yard, THEN lawn, THEN grass, which went something like this:
Lady: I still can't understand you. Spell it.
Me:G-
L:c
Me: R-
L: i {While i can see the g/c mix up, r and i? let's be serious...}
Me:A
L: The CIA?!
Me: No, WE DO YOUR LAWN, you know, the GRASS? G as in george, R as in roger, A as in apple...
And after repeating myself 695,456,264,098,183 times, which many of you know is a pet peeve of mine, all of a sudden, out of NOWHERE she's like "Oh, you do the lawn!" yeah, lady, yeah we do. ALL of a sudden, she understands that there was fert in the yard and yes, she still wanted us to come. I swear she was just doing it to fuck with me. Cause plenty of old people call the office because they have nothing better to do. she sure as hell comprehended EVERYTHING I had said after I spelled just grass. I just wonder why she couldn't have been one of those old ladies that calls up and tells me that she just turned 100 and got a card from the president and had a party in december instead of one of the crabby ones. Maybe I'm over reacting, but GOD was that irritating.
Ah, I feel better now.
I just spent 10 minutes on the phone trying to ask this lady if she still wanted us to her lawn/yard/grass because when we went out, there was already fert in the yard, so we weren't sure if she did it herself or hired someone else (we also didn't service so we wouldn't scorch the damned grass). So first she tells me I'm talking too fast. I slow it down, making sure to anunciate for the lady, who I'm trying my ass off to be patient with because she is OLD AND DEAF, but she wore me down very quickly. She still couldn't understand ANYTHING that I said, and made me spell everything, like yard, THEN lawn, THEN grass, which went something like this:
Lady: I still can't understand you. Spell it.
Me:G-
L:c
Me: R-
L: i {While i can see the g/c mix up, r and i? let's be serious...}
Me:A
L: The CIA?!
Me: No, WE DO YOUR LAWN, you know, the GRASS? G as in george, R as in roger, A as in apple...
And after repeating myself 695,456,264,098,183 times, which many of you know is a pet peeve of mine, all of a sudden, out of NOWHERE she's like "Oh, you do the lawn!" yeah, lady, yeah we do. ALL of a sudden, she understands that there was fert in the yard and yes, she still wanted us to come. I swear she was just doing it to fuck with me. Cause plenty of old people call the office because they have nothing better to do. she sure as hell comprehended EVERYTHING I had said after I spelled just grass. I just wonder why she couldn't have been one of those old ladies that calls up and tells me that she just turned 100 and got a card from the president and had a party in december instead of one of the crabby ones. Maybe I'm over reacting, but GOD was that irritating.
Ah, I feel better now.