Quick, call the exorcist!

[irishkellygreen]

     I don't know what's come over me lately, but I feel like a woman possessed by someone other than myself, someone ballsier who speaks her mind and isn't afraid of confrontation. It scares the crap out of me. I kind of like it. Last Monday I told the guy at the Honda dealer where to take his cars and shove them, and today in work I swore I was going to get my ass fired for what I said to a customer. There was a man who was yelling and carrying on and causing a scene over what I have come to find out was the fact my coworker who was waiting on him was a little too slow for his liking. The poor girl was just out on maternity leave for nearly 3 months. She just came back two weeks ago and is still trying to get back into things. I didn't really know what the commotion was and chose to stay out of it until I saw him throw a stack of paperwork at her and her start to cry. I went over and told him "Sir, I don't know what the problem is but the way you're acting is quite uncalled for." So he told me to "shut up, mind my own business and learn some manners." I told him "Excuse me? I'm the one who needs manners? Sir, you're the one who needs manners. You have absolutely no right to speak to me or my coworkers the way you are, now you can apologize and treat her like a human being or you can leave."  I walked away. My heart was pounding, my body was shaking, but something inside me felt so good none the less. Two of my other coworkers just sat there stunned that I had the balls to say something. He then came over to me, got all in my face and said "Don't think a manager won't hear about this!" An hour or so later, I got the dreaded phone call from my human resources manager (you know, the one who does the hiring and firing) looking to talk to my coworkers and to me. My other coworkers all told her the guy was completely out of line and that I did nothing wrong. When she asked to talk to me she was like "I heard you told off Mr. X." I gave her the "uhuh" (you know the one the one that's like "yeah, I did...I know I'm in trouble.") So she said "Well I just wanted to say good for you! That man is one of the biggest jerks I ever met and it was a matter of time before someone told him off. I'm shocked it was you, and wish I were there to see it! I bet it felt pretty good too, didn't it?"  I couldn't believe what I was hearing.
    I think I am a pretty laid back person who will put up with a lot of crap. But, more and more lately I just get so irritated by people who think they have the right to think that because it is my or anyone else's job to serve them, it makes us their servants, and that they have the right to treat us like shit. These people need to get over their pompous, assanine, demanding, narcissistic, could make a 2 year old with a temper tantrum look like a saint, selves.