(no subject)
As of Wednesday of last week, I am a Hyatt employee. This should be a time to rejoice, but it could not be farther from the truth. I sold out once again for a higher paycheck, and well justified as I do need the money. I am sick of customer service, I am sick of faking my smiles and pretending to remain pleasant in the face of irate customers when beneath this mask simmers a torrent of rage. Blah...
But the job may be too much to handle. I have been told in confidence by a few coworkers who have taken a liking to me that the position is available in its immediacy because people are constantly quitting. To have a night audit with a long tenure in their wake is a valuable thing indeed, however, you must first survive the many trials that come with the night. Drunks, angry patrons, prostitutes, just the fact that your working against your biological clock are all challenges that must be accounted for and overcome. Since I am totally inept at the systems involved at the front desk, the management is blitzkrieg'ing my training, trying to jam in as much info so I can be smacked off into the wild with confidence and ability to handle my own.
I am sure I will figure it out eventually, but it may come at the extreme consternation of guests who come in from a prolonged flight, from a location on the other side of the world, with a cab driver who may have lead them astray multiple times because he did not know what he was doing himself, to find a green night auditor that takes way too long to get them checked in.
Lord have mercy on my soul.
But the job may be too much to handle. I have been told in confidence by a few coworkers who have taken a liking to me that the position is available in its immediacy because people are constantly quitting. To have a night audit with a long tenure in their wake is a valuable thing indeed, however, you must first survive the many trials that come with the night. Drunks, angry patrons, prostitutes, just the fact that your working against your biological clock are all challenges that must be accounted for and overcome. Since I am totally inept at the systems involved at the front desk, the management is blitzkrieg'ing my training, trying to jam in as much info so I can be smacked off into the wild with confidence and ability to handle my own.
I am sure I will figure it out eventually, but it may come at the extreme consternation of guests who come in from a prolonged flight, from a location on the other side of the world, with a cab driver who may have lead them astray multiple times because he did not know what he was doing himself, to find a green night auditor that takes way too long to get them checked in.
Lord have mercy on my soul.