Feb 13, 2006 20:56
It all started last Wednesday when I received a new debit card in the mail in which I was instructed to go into the bank to activate and set my PIN as desired. I went in and the girl helped me set up my PIN and instructed me she would need to destroy my old PIN number. As I was finishing up she called in to activate the card. Upon doing this, she told me she was wrong and that I couldn't use the new card until the 13th. The old card had just been shredded moments before. I asked her what I was to do for the next five days. My hubby and I only carry a minimal amount of cash for coffee, lunch at work and such. Our debit cards are our lifeline. When she suggested I borrow his card, I pointed out to her that then what was he going to use? I remember thinking "walk away now" and did. Frustrated I figured I could survive the next 5 days, but there are a lot of places around here that won't take personal checks anymore.
Now I should also explain that I just had a funny feeling that my card just wasn't going to function as it should. Sure enough, I went to Target this am to buy hubby and the boys valentine candies and as I entered my debit card and info, I was told my card was not running through. I knew it! I drove straight to the bank, went in and explained my predicament. The teller once again helped set my PIN. I asked if it was going to work now and was told she wasn't sure so I should go try it in the ATM. I did. It didn't work. I pulled around to the drive through. Things didn't get better. In afternoon I went to another branch with hubby. They said it should work and to try the machine again. I did. It didn't work. We drove back to the other branch and with hubby in tow I entered. As luck would have it, I got the original girl who shredded my other card. I might also mention that I do not have much of a voice today as I have been struck down with the creeping crud. I mustered up my gruff, serious, "don't mess with me voice as my hubby looked on. She ran off to get someone else. Someone else listened to me repeat myself once again and that I wasn't leaving until I had a card that worked. You know it's bad when they don't even try to help and they just say "let me get the manager". We were then taken to the manager's office.
Quick scurrying of feet to get my card functioning were in place. I have always struggled between the balance of assertive, bitch, and crybaby. Today the tears did not surface. Then the magic words from the manager - "Do you like coffee?". My pupils dilated and ears perked. We really would like to make up for your inconvenience". "Here are two, $5 coffee cards." I held words back as I was personally escorted to the outdoor ATM machine to try my card out. The card now worked and hubby and I will get to go for coffee tomorrow as part of our Valentine's.