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Apr 07, 2017 17:43

"I’ve mentioned culture a few times, and it’s what you always return to if you’re trying to enact any kind of change at all, since culture is at root a set of conceptual frameworks that underlie all our actions.
I’ve also mentioned that people often focus on the ‘wrong thing’. Time and again I hear people focus on tools and technology rather than culture. Yes, tools and technology are important, but if you’re not using them effectively then they are worse than useless. You can have the best golf clubs in the world, but if you don’t know how to swing and you’re playing baseball then they won’t help much.

Culture requires investment far more than technology does (I invested over half a year just writing documentation, remember). If the culture is right, people will look for the right tools and technology when they need to.

When given a choice about what to spend time and money on, always go for culture first. It cost me a lot of budget, but forcibly removing an ‘unhelpful’ team member was the best thing I did when I took over another team. The rest of the team flowered once he left, no longer stifled by his aggressive behaviour, and many things got done that didn’t before."

https://zwischenzugs.wordpress.com/2017/04/04/things-i-learned-managing-site-reliability-for-some-of-the-worlds-busiest-gambling-sites/

хороший программист - гуманитарий!
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