I HATE PROGRESSIVE INSURANCE!
So, on the 29th of July I got into an auto accident. It was my fault. The policeman was very nice and thanked me for being so honest.
On July 31st, Progressive insurance inspected my vehicle and extimated repairs at about $8,000. Not enough to total it. Online, they estimated repairs being completed on the 17th of August. Two weeks?!! Kinda long, but OK. I was told it will be repaired at a dealer.
I was called on the 10th and told that the car was right on schedule...for WEDNESDAY THE 19TH. Also, online they mention the car has no power due to the accident. >.< Are they joking?! The car has no power because, after the accident, the tow truck guy disconnected the battery!
Monday the 17th, Sphincter from Progressive calls. It will be repaired on Wednesday if it passes the dealer's inspection. It has to be transfered to the dealer. It is at Collision Centers of Pasco. If not, I will have it by Friday the 21st.
On Wendesday, no call.
Friday the 21st, they call. It's at the dealer and there is some sort of electrical issue. They will work hard and get it to me by Monday.
I begin having fantasies of the mass murder of Progressive employees, involving a shotgun. (I don't own a shotgun, and have no REAL plans to buy one. In fact, I own NO guns at all, and don't plan on ever buying a gun UNLESS the dead start rising and eating people's brains.)
There go my plans for Aria's party! I was REALLY looking forward to her cooking and the camaraderie! No way to go to Mini-Megacon! I call Progressive, the repair center, and drive to the dealer. The dealer is the the only one being straight with me. I call Progressive and complain. I speak with Mr. Monkey-Wipe. He tells me a manager will call today or Monday, and they will be able to EDUCATE ME. >.< WOW!!
Monday the 24th, Sphincter from Progressive calls. He understands I had some complaints. I tell him I'm losing time from work and my job is in danger. He tells me that he has been on top of things and honestly doesn't think they've done anything wrong. He says if I had gotten the rental car option on the policy, I wouldn't have this issue. Amazingly, I have yet to use profanity. But I am using my death voice. As David once said to me, "God damn Mike! You are the only person I know who can make, "Excuse me, Ma'am, may I please have a drink?", sound like a threat. So Progressive thinks it is perfectly acceptable to take 17 days to repair a vehcile.
Oh, wait! It's STILL NOT READY!! I ask "when?" Maybe Wednesday or Friday. The wiring in the front needs to be fixed and the strust may need alignment or repair. HE DOESN'T KNOW!!! I hang up and find they DO make white phosphorous shells for shotguns.
I call the dealer. The vehicle needs a new wiring harness (major collection of wires and electrical stuff) and there needs to be major work done to the left front wheel. The vehicle is undrivable in it's current state. They are AWAITING APPROVAL FROM PROGRESSIVE for the repairs to the wheel. >.< I call Prgressive and leave a voice mail for Spincter.
It seems that with the wheel damage, they should have totaled the vehicle.
Today, I will ask to speak to a manager.
Thanks to Jack, Tim, Heather, Rose and Techie! You have all helped greatly.
On July 31st, Progressive insurance inspected my vehicle and extimated repairs at about $8,000. Not enough to total it. Online, they estimated repairs being completed on the 17th of August. Two weeks?!! Kinda long, but OK. I was told it will be repaired at a dealer.
I was called on the 10th and told that the car was right on schedule...for WEDNESDAY THE 19TH. Also, online they mention the car has no power due to the accident. >.< Are they joking?! The car has no power because, after the accident, the tow truck guy disconnected the battery!
Monday the 17th, Sphincter from Progressive calls. It will be repaired on Wednesday if it passes the dealer's inspection. It has to be transfered to the dealer. It is at Collision Centers of Pasco. If not, I will have it by Friday the 21st.
On Wendesday, no call.
Friday the 21st, they call. It's at the dealer and there is some sort of electrical issue. They will work hard and get it to me by Monday.
I begin having fantasies of the mass murder of Progressive employees, involving a shotgun. (I don't own a shotgun, and have no REAL plans to buy one. In fact, I own NO guns at all, and don't plan on ever buying a gun UNLESS the dead start rising and eating people's brains.)
There go my plans for Aria's party! I was REALLY looking forward to her cooking and the camaraderie! No way to go to Mini-Megacon! I call Progressive, the repair center, and drive to the dealer. The dealer is the the only one being straight with me. I call Progressive and complain. I speak with Mr. Monkey-Wipe. He tells me a manager will call today or Monday, and they will be able to EDUCATE ME. >.< WOW!!
Monday the 24th, Sphincter from Progressive calls. He understands I had some complaints. I tell him I'm losing time from work and my job is in danger. He tells me that he has been on top of things and honestly doesn't think they've done anything wrong. He says if I had gotten the rental car option on the policy, I wouldn't have this issue. Amazingly, I have yet to use profanity. But I am using my death voice. As David once said to me, "God damn Mike! You are the only person I know who can make, "Excuse me, Ma'am, may I please have a drink?", sound like a threat. So Progressive thinks it is perfectly acceptable to take 17 days to repair a vehcile.
Oh, wait! It's STILL NOT READY!! I ask "when?" Maybe Wednesday or Friday. The wiring in the front needs to be fixed and the strust may need alignment or repair. HE DOESN'T KNOW!!! I hang up and find they DO make white phosphorous shells for shotguns.
I call the dealer. The vehicle needs a new wiring harness (major collection of wires and electrical stuff) and there needs to be major work done to the left front wheel. The vehicle is undrivable in it's current state. They are AWAITING APPROVAL FROM PROGRESSIVE for the repairs to the wheel. >.< I call Prgressive and leave a voice mail for Spincter.
It seems that with the wheel damage, they should have totaled the vehicle.
Today, I will ask to speak to a manager.
Thanks to Jack, Tim, Heather, Rose and Techie! You have all helped greatly.