Occupational Hazard
My next job will be away from end users masquerading as IT consultants. I will try my best to make sure of that. Unfortunately, due to some twist of fate, that moment in time was pushed forward by another 6 months, thanks to my accepting a slight increase in salary and penning a contract. By slight, I mean slightly less than 10%. At first appearance, most people would call me a whiny little mutt - but considering the fact that my team members and I are being paid less than the industry standard for Level 3 support, it's a victory.
Heh, I love consoling myself, justifying my continued presence there, glazing over the little details. Little details, which occasionally add up and snowball and become giant white elephants in the middle of the room.
I came to the job from a senior position and a position of authority - only to be managed by a clueless muppet, who would then be usurped by another clueless muppet but with fangs. Thankfully, that coup didn't fully materialise but I've had to live with the fanged muppet's blatant attempts at assuming control and asserting authority. There has been some reprieve of late, but I'm pretty sure that that won't last too long.
'Course, I'm just complaining because I'm the fanged muppet's sounding board.
At the very least, I'll be away from work for a few days (attending my sister's wedding in KK) and will try to ignore the mountain of cases in my bin - I think that was 17 at last count. Doesn't sound like much? That's 17 different customers clamouring for my attention, needing troubleshooting to be done and research to be carried out. There aren't enough hours in a business day to work on them all at once. The only saving grace is that some of them take days to get back to me and some don't mind the wait.
All this is because we're short on Exchange people, so if you're an Exchange person in Malaysia willing to rack up valuable experience working on behalf of Microsoft Australia, do please send me your resume. If you know of anyone who is, do please tell them to send me their resumes.
Heh, I love consoling myself, justifying my continued presence there, glazing over the little details. Little details, which occasionally add up and snowball and become giant white elephants in the middle of the room.
I came to the job from a senior position and a position of authority - only to be managed by a clueless muppet, who would then be usurped by another clueless muppet but with fangs. Thankfully, that coup didn't fully materialise but I've had to live with the fanged muppet's blatant attempts at assuming control and asserting authority. There has been some reprieve of late, but I'm pretty sure that that won't last too long.
'Course, I'm just complaining because I'm the fanged muppet's sounding board.
At the very least, I'll be away from work for a few days (attending my sister's wedding in KK) and will try to ignore the mountain of cases in my bin - I think that was 17 at last count. Doesn't sound like much? That's 17 different customers clamouring for my attention, needing troubleshooting to be done and research to be carried out. There aren't enough hours in a business day to work on them all at once. The only saving grace is that some of them take days to get back to me and some don't mind the wait.
All this is because we're short on Exchange people, so if you're an Exchange person in Malaysia willing to rack up valuable experience working on behalf of Microsoft Australia, do please send me your resume. If you know of anyone who is, do please tell them to send me their resumes.