Recipient Update Services is fun to troubleshoot, really
It's almost surreal being here, almsot free, almost idle, while everyone else toils away at the daily grind of work. 'Course, I should be studying (and I most certainly will be) for my exam tomorrow but I think I shall take in the complimentary day of study leave that I have today. 5 days exam leave and 10 days study leave, in addition to my yearly 25. My, my. That just about makes up for all the local public holidays that I won't be enjoying.
It's bright and hot just a few steps away from where I'm sitting, just under the The Curve's carapace on the Borders end, facing the esplanade and the blue, white and red monstrosity that is Tesco. I think that I've found the replacement to Starbucks Telawi. Starbucks Borders, chock full of other laptop toting people who also appear to not be working. How I envy them if it's their way of life.
But no, I'm not complaining about work. After 5 weeks of taking cases (peculiarly considered a month, this time around), I find myself thoroughly enjoying the challenge and the sense of accomplishment that it brings. There's a healthy dose of competition - Quality of Service and case closure wise - that's spurred me along. And it's always good to get that once in a while customer who responds to a survey and rates you highly. It hasn't been easy - there've been days of fervent research and high busy-ness - but in the end I find myself content. I might even top the KL team QOS standards for the quarter, despite starting late, and wipe the smile off of that full of BS colleague of mine, who's been getting the last few quarterly awards. Crossing fingers.
We've finally found a sofa! At long last, we decided on a greenish-brown thing with chrome stilts that's comfortable to sit on and looks pretty nifty too. Next Monday's delivery can't come too soon. Yay! 1 component down. Proper living room curtains, rug and dining table to go. All that's left for me to do now is to return to Mr. Handyman mode and get those pesky cables tidied up. Love you sweetie :)
Off to dive into some Microsoft Exchange goodness (more like, total real world crap but hey, otherwise I'd be out of a job, right?;).
It's bright and hot just a few steps away from where I'm sitting, just under the The Curve's carapace on the Borders end, facing the esplanade and the blue, white and red monstrosity that is Tesco. I think that I've found the replacement to Starbucks Telawi. Starbucks Borders, chock full of other laptop toting people who also appear to not be working. How I envy them if it's their way of life.
But no, I'm not complaining about work. After 5 weeks of taking cases (peculiarly considered a month, this time around), I find myself thoroughly enjoying the challenge and the sense of accomplishment that it brings. There's a healthy dose of competition - Quality of Service and case closure wise - that's spurred me along. And it's always good to get that once in a while customer who responds to a survey and rates you highly. It hasn't been easy - there've been days of fervent research and high busy-ness - but in the end I find myself content. I might even top the KL team QOS standards for the quarter, despite starting late, and wipe the smile off of that full of BS colleague of mine, who's been getting the last few quarterly awards. Crossing fingers.
We've finally found a sofa! At long last, we decided on a greenish-brown thing with chrome stilts that's comfortable to sit on and looks pretty nifty too. Next Monday's delivery can't come too soon. Yay! 1 component down. Proper living room curtains, rug and dining table to go. All that's left for me to do now is to return to Mr. Handyman mode and get those pesky cables tidied up. Love you sweetie :)
Off to dive into some Microsoft Exchange goodness (more like, total real world crap but hey, otherwise I'd be out of a job, right?;).