Knowing your technology is important.
I bought a Droid a couple months ago, and even though I knew that I wasn't going to have my hand held like Apple users did, I ultimately gained a lot more freedom with how I wanted to use my phone and how it looked. Today, it shut itself off after a failed update and refused to restart. After some reading up, I found out that it had something to do with me rooting my phone (for iPhone users, it's sort of like jailbreaking...Sort of.) Thankfully, someone on one of the forums had a really quick fix and I was good again.
There is a certain responsibility you have to take when it comes to owning electronic devices, and I'm happy I was able to solve it myself. It's a waste of money to take your phone to the store, have the assistants puzzle over it, then finally tell you that you need a replacement or buy a new phone. Whenever something goes wrong with my laptop or any other device I have, I always think back to my tech writing professor. He mentioned that people call up tech assistants hoping for miracles when they should have really familiarized themselves with the product first. When you familiarize yourself with your product, you're able to communicate better with the assistants and in return, they are better able to help you.
Just some random thoughts I was thinking about when trying to get my phone to work again. It's perfectly fine now. :)
There is a certain responsibility you have to take when it comes to owning electronic devices, and I'm happy I was able to solve it myself. It's a waste of money to take your phone to the store, have the assistants puzzle over it, then finally tell you that you need a replacement or buy a new phone. Whenever something goes wrong with my laptop or any other device I have, I always think back to my tech writing professor. He mentioned that people call up tech assistants hoping for miracles when they should have really familiarized themselves with the product first. When you familiarize yourself with your product, you're able to communicate better with the assistants and in return, they are better able to help you.
Just some random thoughts I was thinking about when trying to get my phone to work again. It's perfectly fine now. :)