Jul 17, 2005 00:13
sooooooooooooooooooo work is going swell.
i love my co workers sooo much and all my managers are awesome.
and today was probably the best day. and i'll get to why in a moment.
BUT FIRST!
the worst part of the day:
some bitch lady complained about me not only to my face but to one of the managers over at customer service: chris.
so here is what happened. this lady was the third one in my line. the first woman i helped ordered a pretzel, but none of the pretzels were warm so i had to put one in the microwave for her. and when we have to do that we're supposed to walk back and inform the customer that its going to take a few minutes. so thats what i did and she said it was fine.
so i get her pretzel and the next lady has a huge order and keeps changing everything and we were both being very patient with each other.
overall time for both customers: about 10-12 minutes. i know because i was waiting to go on break and i kept looking at the clock.
and the third lady, the one that complained about me, orders her stuff and i was being super sweet to her cuz i was fully aware she waited awhile. so when shes all paid and everything she says to me: "I was waiting in line for about 20 minutes and there were only 2 people in front of me. thats completely unacceptable."
and when im super nice to someone, and they cant return the favor, i get kinda bitter. so in an obviously fake sweet voice i said "Well, its not how many people there are, its what they order. i cant control how long certain things take. and i do believe that there are about 5 other registers open that would have been more than happy to service you."
and she fluffs herself up and says "i dont need an explaination."
and i said "well, now you at least got your moneys worth. enjoy your show."
then i yelled for the next person in line and she left.
now, she cant say i was being mean because i said everything like i was on the happy drugs cheerleaders take right before a performance... or before they stab people in the back.
and i didnt think about that lady again until my break. cuz i get a lot of jerks sometimes. but on break i went over to customer service to talk to Chris about getting tickets for Charlie and the Chocolate factory for some people. and i said "Chris, I have a question."
and he said "and I have a comment about you."
and i said "really? you first."
chris: "no no you first."
me: "what are the chances of getting 3 tickets for the 10:50 showing of charlie and the chocolate factory?"
chris: "you know id love to give you some but since its gonna sell out i cant. sorry."
me: "damn. didnt think so. so what was this comment? was it how much i rule?"
chris: "some lady said you were extremely slow and wanted you written up for it."
my chin literally dropped.
me: "holy shit....::long meaningful pause with a chin stroke:: i remember that lady. there were 2 people in front of her and one ordered a pretzel but they werent ready so i asked her if that was ok and she said yes and waited like a good person would. then the next lady ordered the number 2 but got confused and then wanted slurpees instead and the cherry one my end was broken so i had to go to the other end and..."
chris: "anne, I know you arent slow. don't worry about it. that was out of your control and i dont really care anyway."
me: "that just makes me mad that she would go out of her way to get me in trouble when im doing her a service by making her fat."
chris: "yeah.. but i did write you up for it."
me:".... are you serious?"
chris: ::laughs:: no. ::more mean laughs::
me:"dont...do that to me."
then i had to go back to work cuz my break was almost up.
im sooooo glad all the managers are really awesomely nice. and chris is considered the mean one because when there arent any customers he tells us to do stuff. yeah... how horrible. haha. but i probably could have gotten tickets out of any of the other managers. ::bitterness::
but the rest of my evening was the most awesome thing ever.
i had female bonding moments with these two really awesome girls Jen and Jeanine. we talked about everything imaginable... actually, just boys really. but we were totally slacking off and decided to get ice for all the drink fountains like 5 times... and when there was a huge lull jeanine and i created a game.
you line up the garbage can in the back with the straw dispenser on the counter and try to fling straws into the garbage. its the most fun ever..... at least its the most fun when there is nothing to do and brian isnt there to play ice hockey...which is a different story..
and while jeanine and i were playing after jen left, we had these 4 customers that reeked of alcohol that found our game really really hilariously entertaining. and i was trying to teach them how to fling the straws but they were so drunk they didnt get it. it was hilarious though and we even got Kaz, one of the managers, to play it with us.
straw count: me...5
jeanine....1
(but i was teaching the drunk girls while jeanine was ringing them up)
Kaz is the asian manager and hecka cool. we were messing around today being stupid together and he asked really loud if i was flirting with him and when i let out an eww he asked if it was because he wasnt black. then he said he could change it and started talking like a "gangster".. oh man he's so funny.
dustin (the erik brewster redhead twin) and i made up a secret handshake. and we would sing songs together... pretty much anything that came to mind. then jeanine joined us.
at the end of the night during another lull jeanine and i were singing that Closing Time song and got almost all the other concession people to sing it with us..and some customers.
then as i was leaving, i got hugs from almost everyone working concessions. and doug (my 10 minute break buddy) and david who were both working lobby.
and that was my evening.