Jul 04, 2009 09:44
Okay, so this gentleman, Dr. Borstein, comes into the hotel pretty regularly. He's apparently has his ph.d in something, but from what i've seen in his stays here, it's most likely in insanity. The man is one of the most needy guests to every walk through the doors of the Morgan.
Okay, for instance, the first time he checked in I made the horrid mistake of offering him help moving in. He took four PACKED cart loads up from his car. The Miss WV beauty pageant girls didn't even have more than it took for one cart. He didn't tip me. Then it began. The real craziness, I mean. He payed in TRAVELER'S CHECKS. He's from less than a 3 hours drive away. All right, so he's your standard paranoid "everyone will steal everything in my car and my money will be all stolen and I will be 2.5 hours from home and my life will be over" old dude.
Then he called.
I get a message from the front desk dude that I need to come up to his room. Apparently his radio dirty. I saw him bring a radio up, he wants me to clean it? I'm dumbstruck by the request, but he's a guest so I oblige with a smile. I get up to his room. ABBA's "Dancing Queen" is blaring and I'm scared that might life might be over in the next short minutes. He points to the source of the music, the bedside alarm clock, and says there is dirt on it. I look at it. I can't see anything that would merit him calling us. I spray it down with windex and wipe it off and he makes me wipe off the desk too. I take my leave from this bizarre occurence and walk back to my post at the front desk.
However, this is not even close to being the end his oddness. Other weird things he has called about is a small hole in the fabric of a chair in his room, complaining that caller id should be illegal because the feds monitor it, the drain plug not being tight enough in his sink and "dirt on his air conditioner."
Yet, after our head of housekeeping went to clean it this unit, she determined that it was just old and it wouldn't come off, to which he replied "Could you just try scrubbing a little harder?" She said "aww hell naw, you wanna do it?!" and he said "No thanks!" so weird.
Which brings me to today's episode, which is arguably the most silly. He comes down to the front desk and complains to us that we really need to switch from cable tv back to "regular tv." It doesn't have all the networks and the quality makes him dizzy and also ill. He said that sometimes he would look at his bedsheets and See a red mark that looked like lipstick and then he would look again in a few minutes and it would no longer be there. Also, sometimes seeing cigarette ashes. He informed us that we needed to switch because we would have to wash more of the blankets and that would rack up QUITE A WATER BILL. It could even put us out of business. It's a real shame when hotel goes out of business.(At this point, the FD girl is doing everything she can not to laugh at him.) He then walked into the contienental breakfast but came back out.
He told me that he also went to the bathroom four times last night (and that he didn't eat THAT much.) and that it would also rack up the water bill but that it was the cable tv that really had him out of wack.
It's really shame that we can't bar people from coming into our hotel. they just have to get online and make a reservation.
He's a weird one.