those jerks at Sprint
My phone is so jacked up it's barely functional right now (the display is completely blank), and Sprint has been outrageously unhelpful. Behold this wondrous bounty of customer service:
"Unfortunately, it is not possible to replace this handset with the new handset. This is the reason it cannot be replaced."Now I get it: they can't replace my defective phone because, in some profound way unfathomable to feeble human minds, it is impossible to do so. Probably the world would explode if they tried to perform this impossible feat. They did offer to credit some money to my account, but it's about $30 less than my monthly bill -- it doesn't include the charges for features I can't use right now, like text messaging, and bogus surcharges.
I am stupidly resistant to change and I like being on Sprint because everyone else in my family is too, but can anyone recommend a better provider?
"Unfortunately, it is not possible to replace this handset with the new handset. This is the reason it cannot be replaced."Now I get it: they can't replace my defective phone because, in some profound way unfathomable to feeble human minds, it is impossible to do so. Probably the world would explode if they tried to perform this impossible feat. They did offer to credit some money to my account, but it's about $30 less than my monthly bill -- it doesn't include the charges for features I can't use right now, like text messaging, and bogus surcharges.
I am stupidly resistant to change and I like being on Sprint because everyone else in my family is too, but can anyone recommend a better provider?