The long march toward proficency continues
QOTD: "It has yet to be proven that intelligence has any survival value."
Call center training proceeds apace. Listened to a train wreck of an example call today that I could've handled SO much better, except for the fact I couldn't figure out what the hell was going on with the account. Even after 15 minutes of review I had to ask for a high level review of exactly what was going on with it. Yes, yes, I understand pro-ration and how to use what formulas; I just don't know when to apply that knowledge. Took quite a while before I was able to get it sorted out. Going in for overtime training Thursday to work more on that. Hopefully that will help. Went in this morning to make up time I missed during my UN exam Tuesday, but instead they waived it off and I practiced with a few other people that had come in. It was actually super useful and we all felt it was beneficial. They told us we'll start taking calls next week. We're all pretty uniformly terrified.
I've been spending too much money on food lately because I've been eating out for lunch. Now that I know where the refrigerators are, I don't really have much of an excuse to eat out. I went to Taco Bell today and the girl at the counter anticipated my order. Yeah, that's too much Taco Bell. Also been a little bummed about my exercise regimen being derailed due to my schedule change. I went from four days a week to three days a week for my strength program to just one day a week now. Last Friday was terrible during workout because my cardio was completely shot from doing strength for like four months. Failed on set two of EIGHT. Must remember to be patient with myself.
Also been frustrated that I don't want to play any of my video games lately. I've been able to muster a few minutes of Viridi each night, but tending to virtual potted cactii isn't really what I mean by wanting to play video games. I even have some video games I bought during the Steam sale that I haven't even installed, much less played. Been cleaning out my hard drive, though, so now I have some space to work with.
Alli invited me to her house for a gathering she's having in the evening on Thursday. Apparently a hang-out-and-drink kind of thing. Introvert me is immediately not interested, and safety me is lecturing me on alcohol risks, but rational me is saying I need to get out more and it would probably do me good to meet and hang out with more people. Haven't decided. I suppose I have 48 hours or so to figure it out. Will be going with Jeff to help Staci assemble an entertainment center at her place on Saturday. Beer and pizza provided, it seems. Isn't that enough socialization? [sigh]
So tired, but so much laundry.
Call center training proceeds apace. Listened to a train wreck of an example call today that I could've handled SO much better, except for the fact I couldn't figure out what the hell was going on with the account. Even after 15 minutes of review I had to ask for a high level review of exactly what was going on with it. Yes, yes, I understand pro-ration and how to use what formulas; I just don't know when to apply that knowledge. Took quite a while before I was able to get it sorted out. Going in for overtime training Thursday to work more on that. Hopefully that will help. Went in this morning to make up time I missed during my UN exam Tuesday, but instead they waived it off and I practiced with a few other people that had come in. It was actually super useful and we all felt it was beneficial. They told us we'll start taking calls next week. We're all pretty uniformly terrified.
I've been spending too much money on food lately because I've been eating out for lunch. Now that I know where the refrigerators are, I don't really have much of an excuse to eat out. I went to Taco Bell today and the girl at the counter anticipated my order. Yeah, that's too much Taco Bell. Also been a little bummed about my exercise regimen being derailed due to my schedule change. I went from four days a week to three days a week for my strength program to just one day a week now. Last Friday was terrible during workout because my cardio was completely shot from doing strength for like four months. Failed on set two of EIGHT. Must remember to be patient with myself.
Also been frustrated that I don't want to play any of my video games lately. I've been able to muster a few minutes of Viridi each night, but tending to virtual potted cactii isn't really what I mean by wanting to play video games. I even have some video games I bought during the Steam sale that I haven't even installed, much less played. Been cleaning out my hard drive, though, so now I have some space to work with.
Alli invited me to her house for a gathering she's having in the evening on Thursday. Apparently a hang-out-and-drink kind of thing. Introvert me is immediately not interested, and safety me is lecturing me on alcohol risks, but rational me is saying I need to get out more and it would probably do me good to meet and hang out with more people. Haven't decided. I suppose I have 48 hours or so to figure it out. Will be going with Jeff to help Staci assemble an entertainment center at her place on Saturday. Beer and pizza provided, it seems. Isn't that enough socialization? [sigh]
So tired, but so much laundry.