(no subject)

May 11, 2007 19:50

One of the more surreal moments that have happened to me while working in the restaurant industry…

I was working the evening shift last night (I’m a hostess in a restuarant). Full house, everyone had just gotten sat after a hideous hour plus wait…and I made the grave mistake of thinking it was all over with. Well, as it turned out, we had several birthday parties in the house. One was for an adorable little girl who got an inflatable blow up chair and those pumps that do all the inflating for you. She was all excited about it and came running into the lobby to ask if she could blow it up in there, take it with her to the table, ect. I pretty much just shrugged it off-- mainly because there wasn’t any rule in the OG hand book that said you couldn’t let a kid inflate her blow up chair, I said yes, and she did so with the help of one of our waiters.

It seems, at the same time, a particularly drunk, rather…err….HEAVY….lady came ambling down the ramp…and just in time to see the inflatable chair in the lobby. Long story short, she got all ‘LOOK IT’S AN INFLATABLE CHAIR’ and much to mine and the waiter’s horror, proceeded to shove the kid aside and seat her fat self down in the chair….popping it in the process and landing right on her oversized ass. Okay, I don't care how drunk you are...COMMON SENSE SHOULD DICTATE DON'T SIT YOUR HEAVY 300lb ASS DOWN IN THIS TINY LITTLE INFLATABLE CHAIR! That alone made me want to choke her, but then the poor kid started crying her eyes out and ran back to tell her mom, and with in SECONDS this angry woman was going completely ghetto on the obese woman and her son (who had come running down to the lobby the moment he heard the THUD). Understandably so too, as I would've gone off on any bitch that made my kid cry by sitting her chunky self down in a ridiculously small chair that wasn't hers in the first place. The exchange went something like this:

Angry Mom: BITCH YOU RUINED MY BABY’S BIRTHDAY WHY YOU GOT TO DO THIS! THAT CHAIR COST $50 DOLLARS, I WANT MY $50!”

Obese Woman: I DON’T OWE ANYTHING YOUR BRAT SHOULDN’T HAVE BLOWN UP THAT CHAIR IN THE FIRST PLACE. (Note: She was slurring like whoa, so this isn’t exactly accurate)

Eventually the angry mom was restrained by the mom, who in turn went all angry on me, demanding that I bring the manager out and have him ‘fix this’ while the obese lady screamed and yelled about how it wasn’t her fault and actually proceeded to throw a toothpick rack at me. Resisted the urge to clock her in the head with one of the many wine bottles around me, got the manager, and the first words out of his mouth were something along the lines of: “…..You tried to sit in a little kid’s blow up chair?”

All turned out well in the end though-- the son paid for the chair his mother ruined, and the wait staff brought out the cake and sang to the kid to cheer her up. But all in all….it was a very ’GOD DAMN, customers suck’ sort of day.
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