(no subject)
I love odd words and odd phrases. I love words that you don't hear everyday and when I hear them or see them, I always try to adopt them and use them in conversations. I also have a soft spot for curse words. I use them when I'm angry and I use them when I'm not. I sometimes revel in using them.
I also have them flung at me everyday by angry people because I work in customer service. In customer service you tend to get abuse from customers. Sometimes you can not do what they ask and they understandably get angry. Angry customers don’t always react the way they normally would to people they see as human beings, to them you are a personification of the company which is telling them they can’t have what they want.
Working at a call center, it can be worse. I have worked for the same company in both a customer facing position and a call center position and there is something about telephones that seem to bring the worst out in some customers. I think it’s because they aren't in public surrounded by other customers when they are speaking.
This isn’t a complaint, I know that part of my job is to be yelled at until they decide they want to speak to a supervisor that they can also yell at. It’s an observation of the reaction of customers who don’t have to look me in the eye before they decide to say things like “You are going to refund those charges you fucking C###”, Or decide to go on rants about the current president of the United States and use words that I won’t even abbreviate here.
You get used to what comes out of people’s mouths when they are angry, when they are forgetting that you are a human being, not a verbal punching bag. It frankly becomes almost monotonous to be called a bitch.
The whole time I’ve been working in a call center I’ve hoped that someone would be creative in their profanity. Maybe spice it up and swear in a different language or throw a geeky insult my way. I am constantly being told that I am going to hell, but no one insults me Star Wars style and calls me a Nerf Herder. I am constantly told that I am dumb but never told that I am a pox-ridden wench.I am told that my company is full of assholes, but not told that it is full of cum guzzling gutter sluts.
I would almost respect a caller more if they had a bit of creativity when insulting me, where I work, my honor, and my family. I would almost applaud them if they could improve their insults beyond the same six or seven you hear every day.
I try to vary my vocabulary when I'm not at work, I wish other people would do the same. I can forgive people being angry at me for things that they would have been able to prevent with a tiny bit of effort. I can forgive being yelled at because of an inconvenience that wasn't my fault. I'm starting to be unable to forgive someone for being uncreative while cursing at me. I am polite, kind, and courteous to my customers, the least they could do is call me a pirate hooker with a dirty whorish mouth.
I also have them flung at me everyday by angry people because I work in customer service. In customer service you tend to get abuse from customers. Sometimes you can not do what they ask and they understandably get angry. Angry customers don’t always react the way they normally would to people they see as human beings, to them you are a personification of the company which is telling them they can’t have what they want.
Working at a call center, it can be worse. I have worked for the same company in both a customer facing position and a call center position and there is something about telephones that seem to bring the worst out in some customers. I think it’s because they aren't in public surrounded by other customers when they are speaking.
This isn’t a complaint, I know that part of my job is to be yelled at until they decide they want to speak to a supervisor that they can also yell at. It’s an observation of the reaction of customers who don’t have to look me in the eye before they decide to say things like “You are going to refund those charges you fucking C###”, Or decide to go on rants about the current president of the United States and use words that I won’t even abbreviate here.
You get used to what comes out of people’s mouths when they are angry, when they are forgetting that you are a human being, not a verbal punching bag. It frankly becomes almost monotonous to be called a bitch.
The whole time I’ve been working in a call center I’ve hoped that someone would be creative in their profanity. Maybe spice it up and swear in a different language or throw a geeky insult my way. I am constantly being told that I am going to hell, but no one insults me Star Wars style and calls me a Nerf Herder. I am constantly told that I am dumb but never told that I am a pox-ridden wench.I am told that my company is full of assholes, but not told that it is full of cum guzzling gutter sluts.
I would almost respect a caller more if they had a bit of creativity when insulting me, where I work, my honor, and my family. I would almost applaud them if they could improve their insults beyond the same six or seven you hear every day.
I try to vary my vocabulary when I'm not at work, I wish other people would do the same. I can forgive people being angry at me for things that they would have been able to prevent with a tiny bit of effort. I can forgive being yelled at because of an inconvenience that wasn't my fault. I'm starting to be unable to forgive someone for being uncreative while cursing at me. I am polite, kind, and courteous to my customers, the least they could do is call me a pirate hooker with a dirty whorish mouth.