Jul 19, 2007 15:40
I wish that they made shampoo that makes your hair dryer faster. With everything else they make, they need to invent that.
Tuesday and Wednesday were the most stressful days of work ever. So bad that I fell asleep at 9pm on the couch last night, haha.
I mean, I'm the sleep master, but I was exhausted.
On Tuesday, Justin thought it would be funny to have us rotate on the half-hour. Normally we rotate exhibits every hour. I was there 9-5, that means I rotated like 17 times. I was ready to kill him by 1pm.
Then yesterday, at about 4:25, I had Visitor From Hell.
So last hour I was harnessing at the bounce. There is a harnesser and a Jumpmaster. Jumpmaster runs the trampoline, harnesser..well, harnesses. So I'm there with Ryan, and at about 4:20 we see that we can close the line. We close the line when there are enough kids in there to take us to 5pm. Obvious stuff here.
So Ryan and I were making up more haikus, so I'm walking up and down the steps harnessing and talking to him. As I'm coming down the steps, this lady leans over the rail and says "I need to talk to a supervisor." I'm like "Oh, Okay, I'll go get someone." (I have no idea why, but I don't ask.) So I walk out of the gate and she's like "Yea, this is ridiculous that the line is closed this early." (real nasty) I spent the next 5 minutes trying to damage control, telling her that we have to close the line because it takes about 3 minutes per kid and with the number of kids in line, we wouldn't have time for anymore. Wherein she continues to SCREAM at me, telling me that they have came later than this and there was enough time with a longer line and blahblahblah. So I tell her that it's not exact, that it can go faster or slower depending on the kids, the jumpmaster, etc. I tell her (this is all very nicely) that if she came back in a little, I could recount and check again to see if there is enough time. She is glaring at me, basically shooting death-rays, even though I was 100% correct and doing everything I could possibly do for her.
So I say "Did you still want to talk to someone?" And she says "Yes, but I'll find someone else to get them." And I say "Honestly, I'm the best person to go, because everyone else needs to be at their exhibits, but I've already harnessed these kids." So she makes a disapproving noise and says ok. So I start to walk back and she goes "Excuse me! Excuse me! I want to come with you!" I say "Well they are back in the office and you can't come back there, but if you wait right here I'll bring them out." (She didn't want me to have any time alone with them, which is exactly what I wanted) So I walk through the door, RUN back to the office and tell them this psycho fucking lady is out there screaming at me.
So I bring them out, ignore her and walk back up to the bounce. I sit down and these two probably 19 year old kids in line say to me "We just want you to know - we are totally on your side." Like that is how bad this lady was flipping out on me. Justin comes up and says that they are letting the bitch's four kids in line, and if I have to leave at 5, Natalie will put them on. So I glance back and I see the lady in line behind a bunch of kids. So I'm like okay, whatever.
So I'm sitting there, and Chrissy comes up and says you are wanted in the office. Which I knew that I did nothing wrong, so I didn't really care. So I walk back and a lady from Quality Services (Customer Service) is back there with Natalie (my boss) and Natalie says "How many kids did you let in before her kids?" Which I let in ZERO. Apparently the lady came up, THOUGHT that we had let other kids in line (but not her princesses) and went back and told on me again. AND said that I was incredibly rude.
I was so pissed off I was shaking and I started to cry and told them I swore on my life that I let zero kids in line, I knew exactly who the last kid in line was, and that's who was last before her kids. So Patti tells me she is going up to talk to her, and just to stay away from the bounce. So I go and rant to Sara and Tracy about it. At 5pm, I walk up to the front, and Oh, who is Ryan letting off the bounce? Oh! The last girl that we had in line! And the bitch's four kids are still sitting on the bench. And she is sitting in the cafe, glaring at the world.
I was talking to Cassie and apparently she got bitched out by the same lady, for closing her line.
I talked to Justin today and they were there til 5:22 putting the ladies kids on the bounce. And the lady said there was more than enough time for her kids. HA!
The most infuriating part of this entire situation was not the fact that I have NEVER in my entire life been spoken to by a stranger as that lady spoke to me, not the fact that she was WRONG and we were RIGHT, but the fact that I am the biggest pushover ever, and if a kid nicely asks me if they can go after the line is closed, I NEVER SAY NO. Everyone hates being my Jumpmaster, because I have such a hard time saying no to kids. If that lady would have ASKED me, instead of going straight into bitch-mode, we could have lowered the time, fit all of her fucking children in, and everyone could have been happy.
I'm so glad she is teaching her children exactly how to get their fucking way.
work,
i hate parents