(no subject)
--A thought I had before I started writing this was that this could misconstrued to look like me wanting people to pity my station in life, and how my job is bullshit. While I'll be the first to tell you I really don't like my job, that isn't the case. I just need to vent my frustrations about a conversation I had this morning. And now that's cleared up...--
I hate debating with someone who works for their families business. You can never win, because of their whatever is good for the family business mentality. And I can respect that, but when it comes down to issues such as that same company wasting shit and your turning a blind eye to it. That's when I get pissed off.
Just this morning my bosses son approached me and told me that we had to change to our smoothie recipe, because customers didn't like some of the drinks. Now we'll be using frozen yogurt, which is even more expensive than the yogurt we already use. I decided I needed to speak up, so I said the amount of money and resources we've wasted on this shit has really gotten to me. To which he essentially replied that it doesn't matter what we're wasting as long as we're making the customers happy. I understand the desire in food and hospitality to make your customers happy, but is it really necessary for you, a non customer to make yourself so many free smoothies that you only drink half of that I have run out of ingredients more times than I should have in the last three months? Or the fact that basically put the fault on me for the customers wasting the drinks? At this point I ended the conversation on my end, because, since it seems I always butt heads with this guy anyways he wasn't going to listen to my viewpoint on this. But my view point is this...and this will take a while.
To give you some sort of back story; around early May, the store I work in introduced a new smoothie operation to the list of drinks that our store/restaurant carried. Everyone involved pitched in in some way, we all wrote the menu and in my opinion put together each recipe as best we could, with a focus on not letting the resources (fruit, yogurt, juices) go to waste. And there was so much internal hype surrounding it that I had become convinced it would be a success. But, like any idea put into action, in the first week or two it floundered. We gave out free drink samples to customers and crew respectively. We sold probably two or three of these fucking drinks in those first few days, but it wasn't a big deal. And to me, it was no bother that we didn't get any kick back in the store for making these drinks, tips and wages for them went straight to the restaurant. But now that the operation has been going for close to three months, what really gets me these days is the fact that nine times out of ten, someone will order this drink and five minutes later my bosses son comes down stairs to let me know they sent the smoothie back or they asked for it to be thrown away. Saying many things, the primary being that it's "just too much" and they are "already too full"
...and THAT is my fucking problem!
All that build up, right?--
...Anyways...the problem I have is; Why are you ordering these expensive fucking drinks, taking a sip and throwing them out? Come on! And that's just one small inkling of how much shit we toss in this place, I've seen full plates of perfectly good food getting thrown away, seen people doing other ridiculous shit like sending their food back, saying how disgusting it is after eating two-thirds of the fucking meal. Just last week I had a customer come in here, order their food, pay for it, then decide they wanted something else for the same price. Can you guess what happened to the originally plate they ordered? That's right, it was fucking tossed out! And I know I'm not the only person that has to deal with shitty customers, believe me, I've seen worse, but it's the one example that comes to mind.
To bring my entire diatribe full circle, these smoothies I've been making all summer have lead to me feel like I'm basically throwing them in the trash every time I bring them into the diner, and it's just a small portion to me as to how much shit we waste these days. And truthfully I don't fucking like that. Now, yes, maybe in the current society we live in, I'm one of a billion fucking people that have a problem with this sort of thing and recently decided to speak up against the faults of our government, etc, etc...but truth be told I've had pretty much the same political standpoint for the last several years, but because of that conversation this morning, I felt compelled to talk about how irritating this shit has become to me.
It's amazing how frozen drinks can rapidly turn into a debate about being more proactive, and whether or not it's okay to let good food go to waste while other people go hungry.
I hate debating with someone who works for their families business. You can never win, because of their whatever is good for the family business mentality. And I can respect that, but when it comes down to issues such as that same company wasting shit and your turning a blind eye to it. That's when I get pissed off.
Just this morning my bosses son approached me and told me that we had to change to our smoothie recipe, because customers didn't like some of the drinks. Now we'll be using frozen yogurt, which is even more expensive than the yogurt we already use. I decided I needed to speak up, so I said the amount of money and resources we've wasted on this shit has really gotten to me. To which he essentially replied that it doesn't matter what we're wasting as long as we're making the customers happy. I understand the desire in food and hospitality to make your customers happy, but is it really necessary for you, a non customer to make yourself so many free smoothies that you only drink half of that I have run out of ingredients more times than I should have in the last three months? Or the fact that basically put the fault on me for the customers wasting the drinks? At this point I ended the conversation on my end, because, since it seems I always butt heads with this guy anyways he wasn't going to listen to my viewpoint on this. But my view point is this...and this will take a while.
To give you some sort of back story; around early May, the store I work in introduced a new smoothie operation to the list of drinks that our store/restaurant carried. Everyone involved pitched in in some way, we all wrote the menu and in my opinion put together each recipe as best we could, with a focus on not letting the resources (fruit, yogurt, juices) go to waste. And there was so much internal hype surrounding it that I had become convinced it would be a success. But, like any idea put into action, in the first week or two it floundered. We gave out free drink samples to customers and crew respectively. We sold probably two or three of these fucking drinks in those first few days, but it wasn't a big deal. And to me, it was no bother that we didn't get any kick back in the store for making these drinks, tips and wages for them went straight to the restaurant. But now that the operation has been going for close to three months, what really gets me these days is the fact that nine times out of ten, someone will order this drink and five minutes later my bosses son comes down stairs to let me know they sent the smoothie back or they asked for it to be thrown away. Saying many things, the primary being that it's "just too much" and they are "already too full"
...and THAT is my fucking problem!
All that build up, right?--
...Anyways...the problem I have is; Why are you ordering these expensive fucking drinks, taking a sip and throwing them out? Come on! And that's just one small inkling of how much shit we toss in this place, I've seen full plates of perfectly good food getting thrown away, seen people doing other ridiculous shit like sending their food back, saying how disgusting it is after eating two-thirds of the fucking meal. Just last week I had a customer come in here, order their food, pay for it, then decide they wanted something else for the same price. Can you guess what happened to the originally plate they ordered? That's right, it was fucking tossed out! And I know I'm not the only person that has to deal with shitty customers, believe me, I've seen worse, but it's the one example that comes to mind.
To bring my entire diatribe full circle, these smoothies I've been making all summer have lead to me feel like I'm basically throwing them in the trash every time I bring them into the diner, and it's just a small portion to me as to how much shit we waste these days. And truthfully I don't fucking like that. Now, yes, maybe in the current society we live in, I'm one of a billion fucking people that have a problem with this sort of thing and recently decided to speak up against the faults of our government, etc, etc...but truth be told I've had pretty much the same political standpoint for the last several years, but because of that conversation this morning, I felt compelled to talk about how irritating this shit has become to me.
It's amazing how frozen drinks can rapidly turn into a debate about being more proactive, and whether or not it's okay to let good food go to waste while other people go hungry.