working 9 to 5

Oct 13, 2010 21:56

Why hello there, oh dusty neglected blog of mine. How are you? Have you been well? I know I have! I've left you all alone for a good month and a half, but I swear it's for good reason! You needn't worry about me simply forgetting about you, not at all. My life has simply become so frantically busy that it has taken me a while to become adjusted to it all. Let me fill you in on what you've missed.

The last time I wrote here, I had just gotten my hands on a fresh job, visited the Viking festival, and was getting ready to start my shiny new job. Allow me to confirm that my new job has been AMAZING. I honestly LOVE my job, I really do, more than any job I've ever had in my entire life. I know I spoke of it before as a banking call centre, but to be honest I had no idea what I was getting myself into. I assumed it was essentially a call centre, except I would be taking transactions instead of talking about products, and I've since learned I was wrong on all counts. While I may be taking phone calls, I am in every way a Banker. As in, the guy on the other side of the counter at a bank. I deal with transactions, with bill payments, with fees and customer's problems and everything you would expect in a bank. I give people their balances, I help them figure out what's been payed and what's left to come off, I even sell them mortgages and savings accounts and life insurance.

Before I started taking calls at work, I had a vague idea of what my job would entail. Now that I'm actually doing my job, however, I realise that what I'm doing is much more Bank than Call Centre. I'm pleasantly surprised, to be honest. I didn't like the idea of being a call centre worker, even though I loved the idea of workng, and now that I feel as if my job really isn't that I feel much better about everything. I've been going through training for four weeks or so thus far, with more training for another three weeks, and then I'm done training and I'm thrown into the fray to do my full job. As it is now I tend to take calls part of the day, or to not take calls at all and spend the day in the training room learning about different products or procedures.

I really didn't expect to enjoy my job the way I have been. The days fly by, the calls are actually FUN to take, always different and interesting. I don't dread the calls, I actually look forward to them! It's the complete opposite reaction that I expected to have. I'm not great at selling people on things, or handling customers on the phone, but somehow I actually love this job! It doesn't really make sense, but that's just how it is.

I'm tired now, a feeling I've been carrying with me most nights since I started working, so I think I'll stop here for now. Getting up early takes a lot out of me when it gets to nighttime, which is why I've been so absent lately blog-wise, but here's hoping I can keep up a better rate that one post every two months.

Stay classy, blog. I'll be back soon!
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