Sep 26, 2013 15:56
My Internet returned for two days. It is down again. I am so fed up with people from BT telling me they are escalating my case. Bullshit jargon, bullshit service. This week has been a mirror of last. Everyone pleasant but ineffectual. No one capable or willing to say what he problem actually was, is or might be. My case has been escalated so much I now have a direct number for their special team in Lincoln who deal with only the really stubborn problems. No call centres in India for me anymore.
But still no service either.
If we weren't planning on moving away I would switch to another provider. As I did in Brighton.
Meanwhile another senior BT executive retires with a bonus that would keep a small country's economy afloat.
There is an old English expression for this.
Bollocks.
See you around sometime.