Jul 03, 2008 16:01
SUCK. A BAG. OF DICKS.
remember that whole debaucle when AT&T belatdly realized that my apartment complex wasn't wired for their service, even though they should have figured that out when they came to install the outdoor box? well, i of course cancelled. then a few weeks later, i got a paper bill from AT&T saying i owed around $100 for the first month's service, the p[rice of the modem, taxes, shipping, etc. i called the customer service line and the woman assured me that she would clear all charges since my account was never activated.
and now, Part 3 in this gripping Customer Service Drama:
i got a debt collection notice today.
for the price of the modem.
sons. of bitches.
i've now been transferred twice through AT&T's labyrinthine customer sevice hellhole, because Joe Schmo couldn't find my deactivated account and Suzy Schmoozy can't clear the charge herself.
oy. vay.
if they jack this up again, this is going on my credit report, those motherfuckers.